The Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. In addition, the appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with Car Craft for the customer, so he or she must strive to represent the Company in a professional manner, through excellent communication and portraying a business image.