We are seeking an experienced and licensed Commercial Lines Insurance Agent/Customer Service Representative to assist with servicing existing client accounts, putting new policies in place, processing policy changes, addressing inquiries with a customer-first mindset. The ideal candidate will bring a strong understanding of commercial lines insurance and thrive in a team-oriented environment.
Responsibilities
- Provide outstanding customer service by handling policy inquiries, change requests, and client concerns.
- Process endorsements, renewals, and other policy changes accurately and efficiently.
- Educate clients on coverage options and ensure policies meet their needs.
- Collaborate with the team to ensure seamless client account management.
- Maintain up-to-date knowledge of insurance products, state regulations, and industry trends.
Qualifications
- Active Property & Casualty (P&C) Insurance License (Required).
- Minimum of 1-2 years of experience as a Commercial Lines Insurance Agent or CSR.
- Strong communication and organizational skills with a focus on client satisfaction.
- Familiarity with insurance software and technology tools.
- Ability to work in a fast-paced, detail-oriented environment.
If you are looking for an opportunity where you can grow your career in the insurance industry while making a positive impact on clients' lives, we encourage you to apply!
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Experience:
License/Certification:
- Insurance License (Preferred)
Ability to Commute:
- Mattapoisett, MA 02739 (Required)
Work Location: In person
