Overview
Join our vibrant dessert shop team as a Dessert Shop Team Member at Whipped & Dipped, located near Ferris State! This exciting role offers the chance to create delightful treats, serve happy customers, and be part of a fast-paced, fun environment. Whether you’re passionate about food preparation or enjoy providing excellent customer service, this position is perfect for energetic individuals eager to make every guest’s experience memorable. Paid training and growth opportunities are available for motivated team players ready to dive into the food industry’s sweet side!
Duties
- Prepare and assemble a variety of desserts, including dipped treats, whipped toppings, and specialty confections with precision and care
- Operate POS systems to process transactions efficiently and accurately
- Deliver exceptional customer service by greeting guests warmly, answering questions about menu items, and assisting with selections
- Upsell products to enhance guest experience and increase sales through friendly recommendations
- Maintain cleanliness and sanitation standards in food prep areas, dining spaces, and equipment to ensure food safety compliance
- Handle cash transactions accurately, including cash handling and cashiering duties
- Restock supplies, manage inventory levels, and ensure all food handling procedures meet sanitation guidelines
Skills
- Experience in food preparation, food service, or quick service restaurant environments is highly desirable
- Familiarity with POS systems such for efficient sales processing
- Strong customer service skills with a positive attitude and ability to engage guests effectively
- Excellent time management skills to handle multiple tasks during busy hours seamlessly
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Ability to perform basic math for cash handling, retail math calculations, and order accuracy
- Previous experience in retail or grocery store settings is a plus but not required; enthusiasm for learning is key
Join us to bring joy through delicious desserts while developing your skills in a lively team environment! We value energetic individuals who are eager to serve with a smile and grow within the food industry. All positions are paid roles that support your career journey in hospitality and retail.
Pay: $12.50 - $18.00 per hour
Benefits:
Application Question(s):
- Why should we consider you over other candidates?
Work Location: In person