- Engage customers with a welcoming attitude, ensuring a positive first impression.
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Guide customers in selecting products that best fit their needs while complying with state regulations.
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Execute sales transactions accurately using the Point of Sale (POS) system.
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Ensure the store is well-stocked, organized, and visually appealing.
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Promote a positive, customer-focused work environment.
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Uphold company policies and state laws regarding customer verification.
- Maintain accurate records of products in Dutchie/METRC.
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Ensure all products are labeled and stored according to company and state regulations.
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Conduct daily reconciliation audits and cycle counts to maintain inventory accuracy.
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Pull and process customer orders while maintaining compliance with packaging laws.
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Communicate inventory levels with the sales floor and management team.
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Monitor expiration dates and ensure proper stock rotation.
- Perform daily opening and closing duties, ensuring all areas are ready for business.
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Maintain cleanliness in all customer and staff areas, including breakrooms, reception, and parking areas.
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Assist in social media and marketing efforts by identifying promotional opportunities.
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Answer and transfer phone calls professionally.
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Support store security measures by verifying customer IDs and monitoring store activity.
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Work collaboratively with the team to ensure smooth store operations.
- Must be able to obtain an Industry Badge through the Medical Marijuana Enforcement Division.
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Exceptional customer service and communication skills.
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Basic computer skills, including POS software and cash management.
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Strong attention to detail and problem-solving abilities.
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Ability to work flexible schedules, including weekends, evenings, and holidays.
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Previous retail or customer service experience preferred.
- Fast-paced retail setting requiring frequent customer interaction.
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Requires standing for extended periods and occasional lifting of inventory items.
The Sales Associate plays a crucial role in delivering an exceptional customer experience by engaging customers, managing sales transactions, and maintaining inventory accuracy. This position requires strong customer service skills, knowledge of products, and the ability to work efficiently in a fast-paced retail environment.
Closing Date: This posting will close on 07/02/2026 or open until filled.