Now Hiring: Assistant Spa Manager
- Location: Palm Beach Gardens
Join a team that helps people feel their best—every day.
Hand & Stone is a nationally recognized spa brand with 600+ locations across the U.S. and Canada. We make high-quality massage and skincare services accessible, affordable, and deeply relaxing. Our mission is simple: deliver therapeutic touch and exceptional skincare in a warm, welcoming, and professional environment.
Why You’ll Love Working With Us
We believe great work should be rewarded. As an Assistant Spa Manager at Hand & Stone, you'll enjoy:
Compensation & Perks
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Competitive pay (starting at $18/hr) + commission & bonus opportunities
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Guaranteed weekly pay
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Employee discounts on services and retail products
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Wellness benefits to support your self-care
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Career growth opportunities within a fast-growing national brand
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Medical, Dental & Vision coverage
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Generous Paid Time Off (17 days!)
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401(k) with 4% company match
About the Role
We are seeking a passionate Assistant Spa Manager to join our team and help lead the team in a professional, service-oriented environment. This role assists in driving sales performance, coaching team members, and maintaining efficient front and back-of-house operations. The Assistant Spa Manager plays a key role in ensuring a clean, organized, and welcoming environment, contributing to a positive experience for both clients and staff. This position partners closely with the Spa Manager to achieve location goals and uphold company standards.
What You’ll Do
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Support membership growth by assisting with sales conversations and helping overcome client objections.
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Responsible for retention of active member base
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Assist in executing initiatives that contribute to revenue growth and overall business success.
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Support achievement of key spa performance metrics, including sales, client retention, rebooking, and retail performance.
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Review business data and share insights to support informed decision-making.
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Demonstrate sound judgment while working independently and collaboratively with management.
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Help coordinate daily spa operations to ensure efficiency and a positive client experience.
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Assist in organizing staff schedules to maintain coverage and enhance productivity.
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Responsible for a clean, well-organized, and tranquil spa environment.
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Ensure proper completion of opening and closing procedures and assign side work as needed to support spa operations.
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Ensure proper inventory controls daily to ensure product availability and proper stock levels.
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Aid in resolving guest concerns quickly and professionally to maintain high satisfaction.
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Help ensure compliance with all company policies and relevant regulations.
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Provide day-to-day support and guidance to team members in alignment with company standards.
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Participate in monthly and quarterly trainings.
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Collaborate with the Spa Manager to motivate staff and maintain a positive, high-performing team culture.
What We’re Looking For
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18 years old or older
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1+ year of experience in a supervisory or team lead role preferred
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Highschool diploma or equivalent
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Strong communication skills and attention to detail
Ready to Join Our Team?
If you're passionate about wellness, enjoy helping others, and want to grow in a supportive and professional environment, we’d love to meet you.
Apply today and take the next step in your career with Hand & Stone!
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