Overview
We are seeking a professional, organized, and patient‑focused Front Desk Coordinator for our Vancouver, WA chiropractic clinic. This role is perfect for students, part‑time professionals, or anyone seeking stable hours, a supportive team, and a calm, patient‑centered environment. Full training is provided.
This position reports directly to the Office Manager and works under direct supervision, ensuring clear guidance, structure, and support.
Schedule
- 3–4 days per week
- Must be available Tuesdays & Thursdays, 9:00 AM – 6:00 PM
- Additional days flexible based on clinic needs and candidate availability
- Predictable, stable schedule ideal for work‑life balance
Compensation & Growth
- Starting Pay: $18–$20/hour (Depends on Experience)
- Probation Period: First 30 days
- Performance Review: After 90 days, with eligibility for raises or bonuses
- Annual Review: Conducted every year on the employee’s anniversary date
- Opportunities for advancement, increased hours, and long‑term growth
Key ResponsibilitiesPatient Relations & Communication
- Greet patients and serve as the first point of contact for calls, emails, and in‑office inquiries
- Communicate with professionalism, empathy, and clarity
- Schedule, reschedule, and confirm appointments using clinic software
- Assist new patients with intake forms, health history, and insurance information
Administrative & Financial Support
- Collect co‑pays, deductibles, and outstanding balances
- Verify insurance benefits and coverage requirements
- Maintain accurate patient records and ensure HIPAA compliance
- Process medical records requests and update patient profiles
Clinic Operations
- Coordinate patient flow between reception and treatment areas
- Maintain a clean, organized, and calming reception environment
- Monitor office and clinical supply levels
- Support the clinical team with general administrative tasks
Qualifications
- Strong communication and interpersonal skills
- Professional, calm, and approachable demeanor
- Ability to multitask and stay organized in a busy environment
- Comfortable using computers; willing to learn clinic software and basic billing terminology
- Reliable, punctual, and committed to excellent patient service
- Language Preference: Russian (preferred but not required)
- Spanish also a plus
Benefits
- Chiropractic care
- Massage therapy
- Nutrition & health consulting
- Supportive team environment
- Calm, patient‑centered workplace
- Performance‑based bonuses
Pay: $18.00 - $20.00 per hour
Benefits:
- Continuing education credits
- Employee discount
- Free parking
- Opportunities for advancement
- Paid sick time
- Paid training
- Wellness program
Work Location: In person
