Love donuts and leading a team? As a Shift Leader at Duck Donuts, you’ll play a key role in delivering an exceptional guest experience while keeping the shop running smoothly during your shift. You’ll guide team members, oversee operations, and ensure every donut is served warm, fresh, and made with care. If you’re a natural leader with great communication skills and a passion for creating smiles, this role is your chance to grow your leadership career in a fun, rewarding environment.
Competitive hourly pay with leadership responsibilities
Flexible schedules and work-life balance
Career advancement opportunities into management
Employee discounts on donuts, coffee, and merchandise
Paid training and leadership development
Supervise and support team members during assigned shifts
Assign tasks and monitor performance to ensure smooth operations
Provide hands-on training and coaching for Donut Makers and Cashiers
Maintain a clean, safe, and welcoming store environment
Ensure compliance with food safety, sanitation, and brand standards
Assist with inventory management and product prep as needed
Deliver excellent guest service, resolve issues, and handle escalations
Previous experience in food service, retail, or leadership preferred
Strong communication and problem-solving skills
Ability to lead a team with a positive, motivating approach
Must be at least 18 years old
Reliable, dependable, and committed to teamwork
Ability to work mornings, evenings, weekends, and holidays as needed
