Join Our Team
My Girlfriend's Quilt Shoppe is looking for an experienced Sewing Machine Repair Technician to join our growing team in Logan, Utah. If you're passionate about sewing and embroidery equipment, enjoy solving technical problems, and take pride in delivering exceptional customer service, we'd love to meet you.
This position plays a critical role in ensuring our customers' sewing, embroidery, and longarm quilting machines perform at their best.
Responsibilities
- Diagnose, troubleshoot, and repair sewing machines from a variety of manufacturers.
- Service and repair embroidery machines, including timing, tension, electronics, and software-related issues.
- Perform maintenance and repairs on longarm quilting machines.
- Troubleshoot mechanical, electrical, and computerized machine issues.
- Perform preventative maintenance and machine tune-ups.
- Order, receive, and maintain replacement parts inventory.
- Manage inventory levels to ensure commonly used repair parts are available.
- Maintain accurate repair records and documentation.
- Communicate repair recommendations and timelines clearly with customers.
- Provide outstanding customer service before, during, and after repairs.
- Assist customers with machine operation questions and basic troubleshooting.
- Maintain a clean, organized, and safe repair shop.
Qualifications
- 3–5 years of experience repairing sewing, embroidery, or quilting machines.
- Strong mechanical and electrical troubleshooting skills.
- Experience servicing computerized sewing and embroidery equipment.
- Experience repairing or maintaining longarm quilting machines.
- Excellent diagnostic and problem-solving abilities.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Outstanding customer service skills.
- Ability to lift and move sewing machines and equipment weighing up to 50 pounds.
Preferred
- Factory training or certification from manufacturers such as Baby Lock, Brother, Janome, Bernina, Pfaff, Husqvarna Viking, Handi Quilter, or similar.
- Experience maintaining inventory and ordering repair parts.
- Knowledge of computerized embroidery systems and software.
What We're Looking For
The ideal candidate is someone who:
- Enjoys solving technical challenges.
- Takes pride in quality workmanship.
- Is dependable and self-motivated.
- Works well independently and as part of a team.
- Loves helping customers get back to creating.
Benefits
- Competitive compensation based on experience
- Employee discount on products and classes
- Supportive and creative work environment
- Opportunity for ongoing manufacturer training and certification
- Work with one of the industry's leading quilt shops
Work Location
My Girlfriend's Quilt Shoppe
Logan, Utah
In-person position
To Apply
Please submit:
- Your resume
- A brief summary of your machine repair experience
- Any manufacturer certifications or specialized training
We look forward to welcoming an experienced technician who shares our commitment to quality craftsmanship and exceptional customer service.
Pay: $22.78 - $27.43 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
