Job Summary
The host/hostess is the first point of contact upon a guest’s arrival to the restaurant. The host/hostess is responsible for providing a warm/friendly greeting to the guest immediately upon arrival through the entrance. The host/hostess will be responsible for seating guests and providing menus to them on a timely basis.
Summary of Essential Job Functions
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Greet and seat all guests within a timely manner
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Present clean menus to guest as well as the daily or nightly special
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Accept reservations and properly transfer them into the reservation book
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Observe tables to keep track of clean, dirty, and occupied tables
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Clean, organize, and stock menus at host area
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Answer phone calls in a professional manner
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Interact with guests
- Assist servers, as needed
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Polish glasses and silverware
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Assist with setting tables
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Ensure presentation of restaurant is always up to standards
Job Skills and Qualifications
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Ability to multitask
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Possess good communication skills
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Customer service skills
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Attention to detail
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Punctuality
- Ability to hand high-pressure situations
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Problem solving
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Willingness to learn
