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Req Id: 42768
Job Title: Student - Library Assistant
City: Westville
Job Summary
Library Student Assistants provide customer service at the Library’s Public Services Desk. This includes assisting students, faculty, staff, and community borrowers with equipment use, directional questions, and locating library resources and services.
Must be an undergraduate student at Purdue University Northwest (PNW)
Must be enrolled in at least 6 credit hours
Applicants must submit their Fall 2026 class schedule for consideration
Responsibilities
Front Desk & Customer Service
Serve as the first point of contact at the library front desk
Assist with check-in/check-out of library materials
Help users place holds and navigate library systems (including PurdueBorrow)
Provide basic research assistance and directional support
Explain and apply library policies and procedures
Facility Operations
Open and close the library as scheduled, including independent shifts
Maintain a safe, secure, and welcoming environment
Perform daily checks of library computers and equipment
Clean monitors, keyboards, and work areas as needed
Library Materials
Shelve, shift, and organize library materials
Shelf read, dust, and straighten collections
Maintain orderly shelves and public areas
Technology Support
Troubleshoot basic issues with:
Computers
Printers
Scanners
Photocopiers
Microform machines
Collections & Records
Check database and online journal links for errors
Receive and evaluate donated materials for catalog inclusion or replacement needs
Education
Must be a current PNW undergraduate student
Required Skills & Abilities
Strong verbal communication skills
Attention to detail
Professional judgment and problem-solving skills
Ability to remain patient and support users with varying needs
Courteous, respectful, and professional demeanor
Positive and welcoming presence
Basic knowledge of Windows operating systems
Ability to adapt to changing tasks and priorities
Availability for evenings and weekends as needed
Core Competencies
Strong customer service and communication skills
Ability to identify and escalate urgent issues appropriately
Reliable follow-through and clear communication with supervisors
Ability to work independently when required
FLSA Status
Non-Exempt
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Posting Start Date: 6/22/26
