Job Title: Burger King Assistant Manager
Job Description:
The Assistant Manager (AM) is a pivotal figure in the restaurant's operations, emphasizing profitability, guest service excellence, team development, and efficient management. Working in tandem with the Restaurant General Manager (RGM), the AM oversees the day-to-day activities of a single restaurant, driving key performance indicators. They function under the RGM's guidance and directly supervise a team of Hourly Shift Coordinators and Team Members (20-45 employees).
Responsibilities:
Profitability:
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Conducts regular Daily, Weekly, and Monthly inventory inspections to manage inventory costs effectively.
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Places and manages inventory truck orders efficiently.
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Maintains and monitors a comprehensive list of all restaurant assets.
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Ensures the timely completion of preventative maintenance for the restaurant's facilities and equipment, adhering to Company standards and liaising with external vendors when necessary.
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Enforces cash control and security procedures, including safe counting and managing cash drawers.
Guest Experience:
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Motivates and guides team members to surpass guest expectations through prompt, accurate, and amiable service in a clean environment.
People Development:
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Provides constructive coaching and feedback to Shift Coordinators and Team Members, enhancing the team's capabilities and elevating restaurant performance.
Operations:
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Directs the restaurant team to ensure efficient and accurate preparation and sale of products, adhering to established speed of service guidelines.
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Upholds operational and brand standards within the restaurant.
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Steps into the role of Hourly Shift Coordinator when necessary.
Qualifications and Skills:
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Must be at least eighteen (18) years of age.
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High School Diploma or GED required; 2 years of college preferred.
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1-2 years of prior experience in quick service restaurant, with management experience preferred.
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Basic understanding of P L interpretation and management to drive profitability.
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Demonstrated leadership capabilities.
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Proficient understanding of guest service principles.
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Availability to work evenings, weekends, and holidays.
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Ability to work extended and/or irregular shifts as required for the smooth operation of the restaurant.
About Burger King:
Every day, over 11 million guests visit BURGER KING restaurants globally. This is because our restaurants are renowned for delivering high-quality, delectable, and affordable food. Established in 1954, BURGER KING stands as the second-largest fast-food hamburger chain worldwide. As the original HOME OF THE WHOPPER, our dedication to premium ingredients, distinctive recipes, and family-friendly dining experiences has been the hallmark of our brand for over 50 successful years.
