Overview
Looking for EXPERIENCED Front of House Staff (Barista, Busser, Cashier) – Part-Time
Location: Pasadena, CA
Compensation & Benefits
- Base Pay: $18.04 per hour + tips
- Free shift drink provided + other discounts
- Uniform provided
- Opportunities for advancement up to Manager
Position Overview
Our New Pasadena location is seeking enthusiastic Front of House team members (Barista, Busser, Cashier) who enjoy providing excellent hospitality and creating a welcoming environment for guests.
Front of House staff provide a guest-focused dining experience by greeting guests, taking orders, preparing beverages and light menu items, delivering food, bussing tables, and maintaining a clean and organized dining environment.
Team members are expected to promote and act in a manner consistent with nana’s green tea’s mission of cherishing our guests’ smiles and delivering authentic Japanese hospitality (omotenashi).
Key Responsibilities
Guest Service
- Greet guests warmly and provide attentive service throughout their visit
- Take guest orders and communicate them accurately to the kitchen or preparation staff
- Provide guests with product details such as tea varieties, matcha beverages, or menu preparation descriptions
- Describe menu items and suggest products or add-ons that may appeal to guests
- Deliver food, beverages, and desserts to guests in a timely and professional manner
- Handle guest questions, concerns, or complaints professionally
- Monitor table turnover and maintain efficient service flow
- Anticipate guest needs to ensure a positive dining experience
Food & Beverage Preparation
- Prepare or serve hot and cold beverages such as matcha drinks, coffee, espresso drinks, teas, and blended beverages
- Brew coffee and tea and fill containers with requested beverages
- Prepare or serve menu items such as sandwiches, salads, desserts, or other light food items according to company standards
- Wrap and package food items for dine-in or takeout orders
- Slice fruits, vegetables, or desserts for food preparation when needed
Operations & Store Maintenance
- Receive and process guest payments using POS systems and credit card machines
- Prepare bills, process transactions, and balance receipts in cash registers
- Clean and sanitize work areas, utensils, and equipment
- Maintain cleanliness of service stations, dining areas, counters, and equipment
- Set up or restock product displays and guest service stations
- Stock supplies such as paper goods, beverage preparation items, or retail products
- Take out garbage and assist with general cleaning duties such as sweeping, mopping, or washing dishes
- Check temperatures of refrigerators, freezers, or warming equipment to ensure proper functioning
Sanitation & Food Safety
- Maintain sanitation, health, and safety standards in kitchen work areas.
- Follow all food safety regulations and company policies.
- Remove trash and clean garbage containers regularly.
- Wash, sanitize, and polish all dishes, glassware, utensils, and kitchen equipment
- Operate dishwashing machines safely and efficiently
- Maintain cleanliness of dishwashing areas, service stations, floors, drains, and trash areas
- Ensure timely availability and restocking of clean items for both kitchen and dining service
- Assist with bussing, dish return organization, and maintaining guest-facing cleanliness as needed
- Support general cleaning and organization of kitchen and storage areas
Teamwork & Communication
- Coordinate with kitchen staff to ensure orders meet guest specifications
- Assist fellow team members to support smooth restaurant operations
- Fill in for coworkers when needed to maintain service standards
- Attend scheduled employee meetings and contribute suggestions for improvement
- Uphold the integrity of the company’s brand image and service standards
Tools & Equipment Used
Team members may use or operate:
- Espresso and cappuccino machines
- Coffee grinders and beverage preparation equipment
- Blenders and tea makers
- POS systems and cash registers
- Credit card processing machines
- Dishwashers and kitchen equipment
- Ovens, toasters, microwaves, and food warmers
- Commercial kitchen tools and handheld devices
Requirements
- Prior restaurant experience preferred but not required
- FOH experience a plus
- Japanese language skills a plus but not required
- Ability to work in a fast-paced hospitality environment
- Ability to stand for long periods of time, as well as kneel, walk, and lift up to 50 lbs
How to Apply
Please apply through this posting and include:
- Resume / Work Experience
- Shift availability (days and hours)
- Earliest start date
- Preferred weekly hours
- Any additional notes
Qualified candidates will be contacted by email to schedule an interview.
About nana’s green tea
Our greatest value lies in two things: Made-in-Japan teas and authentic ingredients, and nana’s hospitality.
In the world of chanoyu (the Japanese tea ceremony), hospitality is expressed through thoughtful details designed to delight every guest.
At nana’s green tea, we cherish our founding belief of valuing our guests’ smiles. Guided by the spirit of omotenashi, we strive to anticipate guests’ needs and provide heartfelt service. One expression of this philosophy is “hitotema,” the extra thoughtful step that elevates the guest experience into “A New Shape of Japan.”
As we continue to grow and expand, we are looking for energetic individuals who genuinely enjoy making people smile.
Pay: $18.04 per hour
Benefits:
- Flexible schedule
- Paid sick time
- Paid training
Ability to Commute:
- Pasadena, CA 91103 (Required)
Work Location: In person
