Job Overview
Job Summary
Summary
Under the supervision of a licensed clinician, the Certified Ophthalmic Assistant (COA) provides clinical and administrative support to ensure high-quality patient care in outpatient ophthalmology clinics and procedural areas.
Does this position require Patient Care?
Yes
Essential Functions
- Perform a variety of ophthalmic tests, vision assessments, and diagnostic imaging to prepare patients for examination by the licensed clinician.
- Administer diagnostic eye drops as directed and in accordance with established clinical protocols.
- Assist ophthalmologists with minor office-based procedures, including laser treatments, injections, cryotherapy, and oculoplastic procedures.
- Measure and document vital signs as needed for procedures and patient care.
- Prepare exam rooms and maintain appropriate levels of medical and ophthalmic supplies.
- Clean, calibrate, and perform routine maintenance of ophthalmic equipment in accordance with manufacturer guidelines and infection prevention standards.
- Handle, label, store, and transport specimens, instruments, and medications following established safety protocols.
- Support clinic operations by assisting with administrative responsibilities, including patient call triage and in-basket management, as assigned.
- Provide coverage across ophthalmology clinics and locations as needed.
- Adhere to hospital policies, regulatory requirements, and applicable federal, state, and local guidelines while maintaining compliance with accreditation standards.
Qualifications
Education
- High School Diploma or equivalent required.
- Experience in lieu of a degree accepted? No
Licenses & Certifications
- Certified Ophthalmic Assistant (COA) through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required.
Experience
- At least 6 months of experience in a supervised ophthalmology clinic or completion of the International Council of Accreditation (ICA) Assistant-level training program required.
Knowledge, Skills & Abilities
- Working knowledge of ophthalmic terminology, eye anatomy and physiology, common ocular conditions, ophthalmic procedures, and medications.
- Strong interpersonal and customer service skills with the ability to provide compassionate, patient-centered care.
- Ability to deliver care that meets the unique needs of patients across different ages and levels of physical and cognitive ability.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to prioritize tasks and adapt in a fast-paced clinical environment.
- Ability to work both independently and collaboratively as part of a multidisciplinary care team.
- Sound judgment, critical thinking, and problem-solving skills within the scope of the role.
- Proficiency with computers, electronic health records, and Microsoft Office applications
Salary
- Commensurate with experience
Pay: $28.40 - $41.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
