Position Summary:
The Senior Social Worker provides day-to-day clinical leadership, guidance, and support to the New Rochelle Mobile Crisis Response Team. This role ensures high-quality crisis intervention, consistent clinical practice, and adherence to trauma-informed, person-centered care standards. The Clinical Lead supports clinicians in the field, promotes strong internal workflows, and contributes to the overall functioning of the team.
Essential Duties & Responsibilities:
Clinical Leadership & Support
- Serve as the primary clinical point of contact for the New Rochelle MCRT team.
- Provide real-time clinical guidance during crisis responses, including risk assessment, safety planning, and de-escalation strategies.
- Support clinicians in determining appropriate dispositions, referrals, and follow-up needs.
- Assist with clinical decision-making for complex or high-acuity cases.
Crisis Response & Field Support
- Participate in field responses as needed to support clinicians or manage high-risk situations.
- Model trauma-informed, culturally responsive engagement with individuals and families.
- Ensure clinical consistency across shifts and team members.
Workflow & Program Coordination
- Support the Program Director in maintaining smooth daily operations for the New Rochelle team.
- Participate in team meetings, case reviews, and internal coordination efforts.
Collaboration & Communication
- Maintain strong communication with the Program Director and other MCRT leads across Yonkers and Mt. Vernon.
- Support coordination with community partners, hospitals, and service providers as needed for participant care.
- Represent the New Rochelle MCRT in internal discussions and cross-team initiatives.
Qualifications
- LMSW certification required.
- Minimum 2–3 years of clinical experience in crisis intervention, behavioral health, or related field.
- Strong skills in risk assessment, crisis de-escalation, and clinical judgment.
- Experience in mobile crisis, community-based services, or emergency response preferred. Excellent communication, organization, and teamwork skills.
- Valid driver’s license and ability to travel within Westchester County.
Physical & Environmental Requirements
- Ability to respond to community locations, homes, and field-based environments.
- Exposure to unpredictable environmental conditions and emotionally charged situations.
- Ability to sit for extended periods for documentation and administrative tasks.
- Ability to lift up to 20 lbs and navigate stairs or uneven terrain during field responses.
Core Competencies
- Clinical judgment and crisis assessment
- Trauma-informed engagement
- Flexibility and adaptability
- Ethical decision-making
- Collaboration and communication
- Cultural humility
- Field-based problem-solving
Reports to - Director - New Rochelle MCRT Team
