Overview
Join our team as an Auto Parts Counterperson and become a vital link between our customers and the automotive parts they need to keep vehicles running smoothly. In this role, you'll provide exceptional customer service, assist with automotive diagnostics and vehicle maintenance inquiries, and manage inventory to ensure seamless operations. Your expertise will help customers find the right parts quickly, whether they’re DIY enthusiasts or professional mechanics, all while fostering a positive experience. This position offers an exciting opportunity to develop your sales skills, deepen your automotive knowledge, and thrive in a fast-paced retail environment dedicated to automotive service excellence.
Responsibilities
- Greet customers warmly and identify their automotive needs through active listening and effective communication skills
- Assist customers in locating auto parts using inventory management systems, POS (Point of Sale) tools, and CMMS (Computerized Maintenance Management System) software
- Provide technical advice on automotive diagnostics, repair procedures, and vehicle maintenance to ensure customer satisfaction
- Manage inventory control by stocking shelves, conducting stock checks, and fulfilling orders accurately and efficiently
- Handle cash transactions, process payments via POS systems, and maintain accurate cash handling records
- Collaborate with the sales team to promote relevant products and marketing initiatives that enhance retail sales
- Maintain a clean, organized workspace while adhering to safety standards and dealership protocols
Qualifications
- Proven experience in automotive repair or dealership environments is highly preferred
- Strong knowledge of automotive diagnostics, vehicle maintenance, and automotive service procedures
- Excellent organizational skills with the ability to manage inventory effectively and perform retail math accurately
- Familiarity with inventory management systems or POS platforms is advantageous
- Exceptional communication skills with phone etiquette and customer service expertise
- Ability to negotiate effectively and demonstrate sales management capabilities
- Proficiency in Microsoft Excel for inventory tracking and reporting tasks
- Previous experience in retail sales, cashiering, or stock management is beneficial
Embark on a rewarding career where your automotive expertise fuels customer satisfaction! We’re committed to supporting your growth through ongoing training opportunities and a vibrant team environment. If you’re passionate about cars, skilled in sales and customer service, and eager to make an impact in the automotive industry, we want to hear from you!
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
