Collaborate with all Business Units, Supply Chain, and IT groups to support the development and implementation of integrated global supply chain systems.
Assist in defining process and functional requirements, considering strategies and challenges associated with the evolving supply chain.
Re-engineer business processes based on cross-functional requirements and best practice methodologies.
Serve as a change agent for global process and system improvements.
Develop scope of work as needed and provide input on project interdependence and sequencing.
Manage testing phases, including creating test cases and documenting change order requirements.
Ensure projects stay on track, on time, and within scope.
Participate in and manage project teams throughout the full project lifecycle.
Develop training matrices and materials and provide user training to support system implementation.
Maintain “bill-to” and “ship-to” locations in supply chain systems.
Run interface failure reports, communicate issues to end users and IT, and assist in resolution.
Troubleshoot basic system issues and provide first-level support to supply chain users.
Initiate and drive process improvements aligned with global supply chain objectives.
Lead and direct the work of others by setting deadlines, assigning responsibilities, monitoring progress, and summarizing outcomes.
Prepare project status reports for upper management.
Support team members in executing tasks to meet project deliverables.
Build and maintain strong, trusted relationships across the organization, including vendors and other departments.
Apply extensive experience and judgment to plan and accomplish project and operational goals.
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