About The Open Door: The Open Door is a dynamic hunger relief organization providing fresh and healthy food to more than 25,000 individuals each month through a variety of innovative programs. Founded in 2009, The Open Door has quickly grown to become one of the top 5 food shelves in Minnesota, and our focus on providing healthy food and a dignified experience has helped change the food shelf landscape across Minnesota. With the largest Mobile Food program in the region, our volunteers and staff get more food to more people than any organization in Dakota County.
Our work is powered by 80 – 100 volunteers every day and supported by a growing and generous community of donors who make our work possible.
Our mission is critical, our impact is tangible, and the unparalleled work of our operations team provides all the content needed to make a compelling case for joining the fight to end hunger in Dakota County. If you are looking for a fun place to work with mission-focused colleagues where you can see the impact of your efforts, then this could be the job for you!
The Open Door’s Team Values
We strive to be dependable, reliable, and consistent.
We treat everyone with dignity and respect.
We listen first, learn second, and adapt third.
We make decisions in alignment with our mission.
We pitch in where and when needed.
We are seeking a friendly, detail-oriented, and reliable Volunteer Program Associate. This is an ideal position for someone who enjoys working with people and has a strong interest or background in database management. This role supports volunteers daily by welcoming and orientating them to their role and assisting with questions/concerns. A primary focus of this role is maintaining, organizing, and improving the volunteer database system (Volgistics). This is an excellent opportunity for someone who enjoys combining meaningful relationship-building with hands-on data management in a dynamic, mission-driven organization.
Primary Duties & Essential Responsibilities
· Volgistics database: Create and modify volunteer shifts, pull custom data reports, and act as the go-to technical support lead for staff and volunteers.
· Support volunteers across the organization, including onboarding, training, recognition/appreciation, and orientation.
· Update volunteer resources as needed (training aids, procedures)
· Support staff across the organization as needed.
Experience and Skills
· Associate's degree OR a high school diploma and 2+ years' work experience providing direct customer service.
· 1-2 years of database experience. Must understand the underlying mechanics of how databases function.
· Experience with MS Office 365.
· Ability to work flexible hours.
Ideal Competencies
· Strong desire to eradicate hunger in Dakota County.
· Strong appreciation of volunteers and their value.
· Comfort interacting with people of all ages and cultural backgrounds.
· Brings warm, friendly personality that helps volunteers feel comfortable and supported
Work Schedule
This position will primarily be working daytime hours, Monday-Friday at our Eagan location.
What We Offer:
- Individual Coverage Health Reimbursement Agreement (ICHRA)
- Retirement Plan with 3% Match
- Employer paid life insurance and long-term disability
- 10 paid holidays
- PTO starting at 20 days per year, prorated at part-time rate
How to Apply:
Apply via Indeed or email your resume and a short cover letter telling us why you’re excited about this role to [email protected].
Pay: $21.00 per hour
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
People with a criminal record are encouraged to apply
Experience:
- Databases: 1 year (Required)
Ability to Commute:
- Eagan, MN 55121 (Required)
Work Location: In person
