Join Our Team!
Borba Property Group is seeking a motivated, customer-focused Onsite Resident Manager to oversee the daily operations of our beautiful 46-unit apartment community in Visalia, California.
This is an excellent opportunity for an experienced property management professional—or a Property Manager and Maintenance Technician couple—who enjoys creating a welcoming community while delivering exceptional resident service. You will work closely with our experienced remote management team and play a key role in maintaining a safe, attractive, and well-managed property.
Property Manager/Maintenance Couples are highly encouraged to apply!
Please Note: In accordance with California law and the operational needs of this position, the selected Resident Manager is required to reside in the apartment provided by the company as a condition of employment.
Position Responsibilities:
As the Onsite Resident Manager, you will:
- Serve as the primary point of contact for residents, prospective residents, vendors, and visitors.
- Deliver exceptional customer service by responding promptly and professionally to resident questions, concerns, and maintenance requests.
- Manage all aspects of the leasing process, including:
- Conducting property tours
- Processing rental applications
- Coordinating applicant screenings
- Preparing lease documents
- Assisting with move-ins and move-outs
- Collect rent payments, post receipts, and assist with delinquency management in compliance with California landlord-tenant laws.
- Coordinate maintenance requests, repairs, and vendor services to ensure timely completion.
- Perform daily inspections of the property, common areas, and grounds to maintain excellent curb appeal.
- Assist with light property maintenance including minor repairs, painting, unit turnovers, groundskeeping, and general upkeep when applicable.
- Prepare lease violation notices and post required legal notices with guidance from the management team.
- Enforce community policies and lease provisions in a professional, respectful, and consistent manner.
- Maintain accurate resident files, reports, occupancy records, and operational documentation.
- Maintain regular office hours and foster positive resident relationships.
- Participate in company meetings and maintain regular communication with the remote management team.
- Respond to after-hours emergencies and serve as the property's primary on-call contact.
- Ensure compliance with Fair Housing laws, company policies, and all applicable local, state, and federal regulations.
Qualifications:
We're looking for someone who has:
- Previous experience in property management, multifamily housing, resident management, customer service, or operations.
- Apartment management experience preferred.
- Working knowledge of California landlord-tenant laws and Fair Housing regulations.
- Outstanding customer service and communication skills.
- Strong organizational, administrative, and problem-solving abilities.
- Basic computer proficiency including Microsoft Office, email, and internet applications.
- Experience using AppFolio or similar property management software is preferred.
- Ability to coordinate maintenance vendors and repairs.
- Light maintenance, handyman, painting, landscaping, or property upkeep experience is a plus.
- Valid driver's license and reliable transportation.
- Ability to successfully pass a background check.
Spanish Speaking Preferred
Because of the needs of our resident population, fluency in both English and Spanish is strongly preferred for this position.
Compensation & Benefits:
- $18.00 per hour
- Spacious onsite apartment provided
- Performance-based bonus opportunities.
- Stable, long-term career opportunity with an established property management company.
- Ongoing support from an experienced remote management team.
Why Join Borba Property Group?
At Borba Property Group, we believe our Resident Managers are the heart of our communities. We are committed to providing the support, training, and resources needed for you to succeed while offering an opportunity to build a rewarding long-term career in property management.
Whether you are an experienced Resident Manager or a Property Manager and Maintenance Technician team, we'd love to hear from you.
Equal Opportunity Employer:
Borba Property Group is an Equal Opportunity Employer and values diversity in the workplace. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, veteran status, marital status, or any other status protected by applicable federal, state, or local law.
Pay: $18.00 per hour
Benefits:
Experience:
- Property management: 3 years (Required)
- Multifamily Management: 3 years (Required)
- Maintenance and Groundskeeping: 1 year (Preferred)
Language:
Work Location: In person
