Overview:
Job Purpose
Responsible for performing in-depth data analysis and developing complex ad-hoc queries and conversion requirements to meet business needs. Deploy, troubleshoot, and resolve data issues, conduct data research and ensure data quality.
Responsibilities
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Execute data analysis functions for assigned business unit including design and development of Title features.
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Perform structured quality testing, including the development of testing scenarios/scripts for added provider & underwriter rate cards.
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Perform detailed data verification and analysis on issues that need to be fixed. Responsible for the escalation and resolution of data issues.
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Make process and/or system improvement recommendations to assist the business unit in achieving its goals and objectives.
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Work across business units/teams to collect, aggregate, match, consolidate, and confirm data for quality and accuracy.
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Gather reporting requirements for change requests and ad-hoc reports as requested.
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Responsible to support new provider onboarding activities, add to the standard title, and expand provider network.
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Assist with acquisition, extraction, transforming, and standing up of various data sets.
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May design and/or develop and ensure the quality of new title features and review with development for deployment.
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Performs other related duties as assigned.
Knowledge and Experience
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A high school diploma or GED is required for this role.
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Proficient written and oral communication skills in dealing with employees or external customers/clients.
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Proficiency in standard office software, such as MS Office, MS Access, MS Word, MS Excel, etc.
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Demonstrated experience with data manipulation and analysis.
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Ability to communicate with a wide variety of technical and non-technical audiences, internally and externally through both written and verbal communication.
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Experienced in analyzing processing environments with focus on identifying improvement opportunities.
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Experience in working with various technical teams.
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Ability to manage multiple priorities.
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Strong reporting and documentation skills.
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High degree of creative, analytical, and problem-solving skills.
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Ability to gather and interpret information and to develop, recommend and implement solutions.
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Team oriented – ability to build departmental and cross-functional relationships.
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Project management skills, ability to prioritize and complete tasks.
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Requires leadership and negotiation skills.
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Flexibility, versatility, dependability.
-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
