Southwest Power and Light is hiring and we are looking for outgoing, career oriented people to join us in the Retail Electricity business. Southwest Power and Light offers employees competitive wages, medical and dental benefits, and a high energy environment that allows employees to advance and build lasting relationships. If you love a challenge and enjoy working in a creative environment, and feel you have the qualifications for one of our open positions we would like to hear from you!
Located in Houston, Southwest Power And Light provides retail electricity to residential and commercial customers in Texas. We need new team members that want to work and make a difference. We are looking for people that are not averse to rolling up their sleeves and getting the job done. We are a small shop and we all work to get things accomplished.
- Comprehensive knowledge of deregulated electric and gas markets not limited to Texas, California, and the Northeast
- Self-starter qualities a must
- Degree required with minimum of 5 years in deregulated industry
- Must be an independent thinker, able to provide ideas and see the overall goals
- Must be proficient in MS Office, particularly MS Excel
- Responsive team player with ability to handle multiple tasks and maintain control and order over same as well as quickly prioritize among numerous pressing tasks
- COVID-19 Vaccination Required.
- Work to improve and maintain processes for regulatory compliance in enrollment, billing, contract renewal, transaction management, customer care, and collections
- Participate in planning and testing for bill platform conversion
- Contribute to mentoring and training of Analysts and Customer Service Reps
- Work closely with Supply, Marketing, Sales, and Accounting to achieve company goals
- Assist with managing and measuring the performance of, third-party EDI, customer billing, customer service, third party verification providers, and regulatory service providers
- Able to work indoors in an office environment
- Able to work with moderate daily pressure
- Able to meet deadlines
- Able to work extended hours when necessary
- Health insurance
- Retirement investment plans
- Vacation time
