Position Description – Operator
PURPOSE
This document will outline the job duties for the position of Operator.
Operations Manager
This position is responsible for providing safe, efficient, and on-time delivery of passengers by means of public transportation
-
Drives one of several different buses, coaches or vans in a safe, courteous, and reliable manner along a designated route within a defined time schedule.
-
Notifies dispatch of deviations, overload, accidents, or passenger incidents.
-
Notifies dispatch of passengers' medical or behavioral problems and bus mechanical or electrical trouble.
-
Stops at designated points to load and/or unload passengers.
-
Make certain that fares are deposited into the farebox correctly, distribute transfers, and dispenses information.
-
Advises passengers of rules and regulations when necessary.
-
Completes and submits written reports concerning passenger and bus incidents, preventable and non-preventable accidents.
-
Operates on-board computer, fare box and destination signs.
-
High school diploma or GED required with the ability to read, write, and speak English.
-
Perform basic mathematical procedures.
-
Must possess a valid CDL License with passengers’ endorsement and have had no suspensions or revocations during the last five years.
-
Ability to communicate effectively with the public required.
-
Deals with stressful situations occasionally. Must be prepared to always handle them.
-
Deals with the public 95% of the workday.
-
Uses decision making skills regularly regarding such things as emergency situations, traffic situations, and adjusting passenger schedules.
-
Must often make decisions quickly.
-
Concentration is essential to drive safely when confronted with distractions such as passenger conversation, radio conversation, traffic, etc.
Physical Requirements
-
Operating the vehicle is an essential function of the job.
-
Operator sits while operating vehicle approximately 80% of the workday.
-
Gets up as frequently as each half hour, for up to five minutes, when the schedule permits.
-
Stands and moves about the bus, transfer station and garage approximately 20% of the work- day.
-
Performs pre-trip inspection of bus by walking around and through bus.
-
Assists passengers in wheelchairs by securing the chair and by operating the wheelchair ramp.
Stoops or bends to secure wheelchairs in the bus, on the average of 10% of the workday
- -depends upon the number of wheelchairs.
-
Must be able to read and comprehend written material and distinguish material using close-up vision.
-
Depth perception, peripheral vision, distance vision, and color perception is required for driving.
