Job Summary
Join our dynamic team as a Tow Truck Operator and become a vital part of our roadside assistance and vehicle recovery services. In this energetic role, you will operate specialized tow trucks to safely recover, transport, and assist vehicles in various situations. Your mechanical expertise and customer service skills will ensure efficient, professional support to drivers in need, helping them get back on the road quickly and safely. This position offers an exciting opportunity to work outdoors, demonstrate your driving skills, and apply your automotive knowledge in a fast-paced environment.
Duties
- Safely operate tow trucks, including flatbed and traditional models, to recover disabled or damaged vehicles from accident scenes, parking lots, or roadside locations
- Perform automotive diagnostics and basic repairs to assess vehicle condition before towing
- Load and unload vehicles carefully using appropriate equipment such as forklifts or winches, ensuring damage-free handling
- Maintain accurate logs of all recoveries, transports, and service calls for record-keeping and reporting purposes
- Communicate effectively with customers, dispatchers, and emergency responders to coordinate timely vehicle recovery and assistance
- Conduct routine inspections of tow truck equipment and perform minor mechanical repairs or maintenance as needed
- Manage conflict situations professionally when dealing with distressed drivers or challenging scenarios
Skills
- Strong mechanical knowledge with experience in automotive diagnostics and repair techniques
- Proficiency in operating tow trucks, flatbeds, forklifts, and other related equipment
- Solid understanding of manual transmissions and vehicle mechanics
- Valid commercial driver’s license (CDL) with a clean driving record; experience in commercial driving preferred
- Ability to load & unload vehicles efficiently while ensuring safety standards are met
- Excellent customer service skills with a calm approach to conflict management
- Knowledge of automotive repair procedures and basic troubleshooting skills
This role is perfect for motivated individuals who thrive in active environments and take pride in delivering exceptional roadside assistance. If you’re passionate about automotive mechanics, enjoy driving large vehicles responsibly, and want to make a difference on the road every day, we want to hear from you!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Work Location: On the road
