We are looking for a welcoming and excited individual to work our front desk. This person would be responsible for checking guests in, making reservations, answering calls and assinsting with guest needs.
Qualifications
- Strong customer service skills and experience in front desk operations
- Previous hotel or hospitality experience preferred
- Proficient in handling multi-line phone systems
- Excellent phone etiquette and guest relations abilities
- Knowledge of hospitality management practices is a plus
- Bilingual or multilingual capabilities are advantageous
- Familiarity with night audit procedures is a bonus
Responsibilities
- Greet and assist guests at the front desk, ensuring a welcoming atmosphere.
- Manage multi-line phone systems to handle inquiries and reservations efficiently.
- Provide exceptional customer service, addressing guest needs and concerns promptly.
- Maintain accurate records of guest check-ins and check-outs, ensuring smooth operations.
- Utilize hospitality management skills to enhance guest experiences and satisfaction.
- Collaborate with team members to uphold high standards of service and hospitality.
Job Types: Full-time, Part-time, Seasonal
Pay: $16.00 - $18.00 per hour
Benefits:
Work Location: In person
