Description:
Summary/Objective
The Customer Smile Creator will be responsible for identifying and pursuing new sales opportunities, facilitating product launches, maintaining customer relationships and achieving sales targets.
Core Responsibilities:
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Increase the revenue of the companies at or above targeted amounts by establishing long-lasting partnerships with new customers.
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Identify and generate new sales opportunities through various channels (cold calling, networking, referrals, trade show leads, etc.).
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Successfully transition relationship of new customers to Sales Management and Customer Service teams.
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Achieve agreed-upon sales targets and outcomes within the schedule and budget.
Duties:
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Seek out customer needs and lead the effort to provide products/services to create smiles.
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Represent our company at trade shows, industry meetings, personal visits and customer visits to our facilities with high-energy, problem-solving mentality and integrity.
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Achieve agreed-upon sales targets and outcomes within the schedule and budget.
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Coordinate sales, product strategy and launch efforts with other Family Members and departments.
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Follow established procedures for product launches & modifications, pricing, and other internal activities.
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Analyze market potential, track sales, and provide status reports.
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Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services to leadership.
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Keep abreast of best practices and promotional trends in the industry. Monitor industry developments and adjust strategies accordingly.
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Performs other duties as assigned.
Requirements:
Competencies
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Positive energy.
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Self-motivated.
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Results driven.
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Proven ability to create and develop trusting relationships with customers.
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Excellent verbal and written communication skills.
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Excellent sales and negotiation skills.
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Ability to analyze pricing models, provide advice to make changes and thoroughly explain modifications to customers.
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Develop a thorough understanding of our internal manufacturing, quality, safe food and product capabilities.
- Coordinate with different facets of the organization, including Customer Service, Operations, Quality and Logistics.
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Organized with attention to detail.
- Proficient with Microsoft Office Suite or related software.
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Acts with Integrity.
Supervisory Responsibility
None
Required Education and Experience
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Proven work experience as a sales representative or similar role.
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Excellent knowledge of MS Office, including ability to electronically create and deliver presentations tailored to the audience’s needs for pitch meetings.
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The ability to build productive business professional relationships.
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Highly motivated and target-driven with a proven track record in sales.
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Professional and trustworthy demeanor.
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Excellent selling, negotiation, and communication skills.
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Prioritizing, time management, and organizational skills while working independently.
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Relationship management skills and openness to feedback.
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Bachelor’s degree in business or a related field is preferred.
