PAY TYPE:
MINIMUN AGE:
BENEFITS:
$17 Hourly
19 yrs of age
Medical, Dental, Vision, Life & Disability Insurance , 401(k), Paid Time Off, Education Assistance, Team Member Discounts
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
- Our Mission: “Create the Extraordinary”
- Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
- Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Assists with the overall day-to-day operation of a diverse work force in the Housekeeping Department. Ensures cleanliness of rooms through teamwork
HOW YOU WILL CREATE THE EXTRAORDINARY
Inspect guest rooms to ensure the highest cleaning standards are met.
- Ensure all team members follow hotel policies and procedures.
- Expedites and overseas special requests from the Front Desk.
- Attend departmental meetings.
- Motivates employees to provide superior customer service to our guests.
- Monitors job performance daily.
- Meets the attendance guidelines of the job and adheres to departmental and company policies.
- Provides for safety and security
- Handles employees' complaints or grievances in conjunction with supervisor.
- Recommends disciplinary action
- Plans work
Supervisors and monitor’s work
Monitors legal compliance with federal, state, and gaming laws
Individuals must be highly motivated and self-directed with a minimum of two years hotel housekeeping operations.
Strong written and verbal communication is required.
Excellent interpersonal, customer service, team building and problem-solving skills are required.
Computer software knowledge to include Word and Excel is preferred.
Must have a good understanding and working knowledge of chemicals and cleaning supplies and technique/equipment including MSDS, OSHA, etc. guidelines.
Must be able to speak, write, read and understand, bilingual helpful (Spanish & English).
Must have the ability to calmly handle stressful situations and be willing to work any day any shift.
Must be able to get along well with co-workers and work as a team.
Must present a well-groomed appearance.
Demonstrates proper use of safety practices in all procedures.
Immediately report unsafe incidents or unsafe conditions when they occur to the supervisor.
Demonstrate proper use of PPE (glasses, gloves, belts).
Must assist patrons in answering questions and directing them to areas of safety during emergencies as directed by management, security, or marine crew members.
Demonstrate proper equipment usage according to department standards.
Demonstrate proper use of chemicals and MSDS sheets.
Must be able to strip beds and pull unwanted trash from rooms
Clean and maintain assigned guestrooms, and other areas as instructed by supervisory staff when necessary.
Customer concerns in the employee’s area of responsibility are handled immediately and reported to the supervisor for follow-up.
Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner always.
Must adhere to all company/departmental policies and procedures. Must be aware and adhere to internal control rules.
WHAT YOU WILL NEED
ADDITIONAL REQUIREMENTS
PHYSICAL - Must be able to:
MENTAL - Must be able to:
Communicate directly with management, staff and guests.
Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels, and other instructions.
Must be able to work under stressful conditions
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
GAMING
Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.
FLSA STATUS: Non-Exempt
LEGAL EMPLOYER: MIL
MULTI-PROPERTY: NO
BONUS PLAN:NO
LICENSE(S):Illinois Gaming Level 3
EEO CODE:
