Job Summary
We are seeking a dynamic and detail-oriented Receptionist-Dental to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing a variety of administrative and clinical support tasks. Your energetic approach will help streamline daily operations, facilitate patient flow, and uphold the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to contribute to quality patient care in a fast-paced dental clinic setting.
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service and guiding them through check-in and check-out processes
- Manage multi-line phone systems with professionalism, answering inquiries, scheduling appointments, and directing calls efficiently
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification using systems such as Dentix Ascend.
- Schedule patient appointments accurately utilizing dental office management software; coordinate with clinical staff for smooth patient flow
- Maintain accurate medical records and documentation review in compliance with HIPAA regulations and clinical confidentiality policies
- Support administrative tasks
Qualifications
- Proven experience as a Medical or Dental Receptionist with clinic or healthcare office experience preferred
- Strong knowledge dental terminology and dental insurance procedures
- Excellent computer skills including proficiency in Microsoft Office suite; experience with dental practice management software like Dentrix or Eaglesoft is highly desirable
- Exceptional customer service skills with professional phone etiquette and effective communication abilities in a bilingual environment preferred
- Ability to handle sensitive information with discretion while maintaining compliance with HIPAA standards
- Strong organizational skills with attention to detail in documentation review, filing, and office management tasks
Join us to be part of a vibrant team dedicated to delivering outstanding patient care while fostering a positive work environment. Your energy and expertise will make a meaningful difference in our patients’ experiences every day!
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
