Kryger Glass is currently seeking an Customer Service Representative for our installation centers. We are an auto glass installation and distribution company with locations throughout the Midwest.
This is a full-time hourly position located Downtown KC that includes benefits & vacation time.
We are looking for a long-term employee that can build a relationship with our clients, work in a fast paced environment and can handle the fast pace while working with a sense of urgency.
Hours are M-F, 8 am to 5 pm. Salary is $17-$19/hour, depending on experience.
We are a casual work environment. This is NOT a remote position.
Essential Duties and Responsibilities include the following:
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Talks with customers by phone to assist with auto glass installation
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Determines charges for parts requested
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Schedules glass technicians
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Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
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Other duties may be assigned.
Qualifications include the following:
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Customer Service Skills: manages difficult or emotional customer situations; responds promptly to customer needs
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Demonstrates accuracy and thoroughness
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Strong organizational skills & sales skills
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Is consistently at work and on time.
