Job summary: Facilitate collection of delinquent accounts; the Clerk will also assist individuals with the initial credit application process.
Essentials Functions:
· Requests and pursues payment on delinquent accounts via communication with account holder.
· Follows established guidelines to review and update account status.
· Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder.
· Prepares recommendations for increasing or decreasing credit limits based on account holder’s payment history.
· Determines, based on established credit guidelines, credit limit to be approved.
· Consults with credit manager or other appropriate personnel when client credit requests exceed established guidelines.
· Monitors accounts receivable and cash receipt reports.
· Performs other related duties, as required.
Required Skills/Abilities:
· Excellent organizational skills and attention to detail.
· Excellent written and verbal communication skills.
· Ability to communicate with account holders in a courteous manner.
· Proficient in Microsoft Office Suite or similar software.
Benefits:
Full benefits package after 30-day introductory period to include:
- Tuition reimbursement to further your trade.
- Employee rental discounts at any of our locations throughout Northeast Ohio.
- Paid vacation days.
- Paid personal sick days.
- Paid holidays.
- Company paid life insurance.
- 401K Retirement savings plans with a company match and overall rich health plan.
- Annual employee training and recognition events.
- Tremendous room for growth and solid job stability.
Schedule:
Fulltime position: Monday- Friday 9:00am-5:30pm, First Saturday of the month only 10:00am-3:00pm.
Must be able to pass our criminal background check & pre-employment drug screen testing.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- How many years of Debt Collections experience do you have?
Experience:
- Microsoft Excel: 2 years (Preferred)
- Customer service: 4 years (Preferred)
Ability to Commute:
- Euclid, OH 44123 (Required)
Work Location: In person
