Description
BID/JOB ANNOUNCEMENT
Vendor Management / License Specialist
Department of Technology & Innovation
(IT Planning)
Number of Positions: 2
(Additional vacancies possible pending budget approval)
Starting Salary: $75,336
This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.
BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND
1. Check the box on your profile titled “Currently employed by the City of Chicago.”
2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)
3. Select your correct bargaining unit
FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION
Applications for this position will be accepted until 11:59 pm CDT on 09/02/2026
Under supervision, coordinates vendor and licensing agreements for the following information technology roles: Vendor Management, Contract Management, Licensing & Software Management, or Asset Management, and performs related duties as required
This class is assigned to the Functional Support Information Technology Job Family, which consists of positions that plan, manage, and deliver business functional activities in support of business performance
ESSENTIAL DUTIES
- Supports the execution of the City’s IT vendor management strategy to ensure vendors deliver value across IT products and services, including hardware, software, consulting, application development, and infrastructure
- Works to ensure IT vendors are delivering maximum service under their contracts, which include contracts for products (hardware and software) and/or IT services (consulting, applications, development, infrastructure)
- Participates in the evaluation of technology service providers to ensure alignment with established business strategies and technical standards
- Assists in identifying opportunities to optimize vendor performance and value in alignment with the City's technology goals
- Supports the creation, management, maintenance, and organization of a centralized contract and vendor repository to streamline vendor oversight, compliance tracking, and renewal management
- Prepares and maintains reporting on vendor performance, including quality, responsiveness, delivery timelines, and service levels
- Works with internal colleagues and departments to ensure they have the appropriate information and support needed for vendor-related initiatives
- Serves as a point of contact for vendors on day-to-day matters; escalates strategic or complex issues to senior leadership as needed
- Collaborate with finance, legal, accounts payable, procurement, and IT teams to support vendor-related processes
- Assists with vendor audits and risk assessments, ensuring compliance with contractual and operational standards
- Works with asset management organization and resources to track hardware and software inventory
- Provides appropriate support/training to staff as it relates to vendor relationships and license management
- Develops and manages relationships with sourcing and procurement internal teams and departments
- Builds and maintains productive working relationships with external vendors and internal procurement resources under senior leadership direction.
- Partners with departmental contracts teams to manage a contracts repository and portfolio to support contract negotiation, vendor management, mission, goals, and objectives
Additional duties may be required for this position
Location: 2 N LaSalle Street, Suite 1010
Days: Monday - Friday
Hours: 8:00am – 4:00pm
THIS POSITION IS IN THE CAREER SERVICE
Qualifications
MINIMUM QUALIFICATIONS
- Graduation from an accredited college or university with a Bachelor's degree or higher in Business Administration, Computer Science, or a directly related field, plus at least one (1) year of work experience in vendor management/relations, project asset management, or procurement in a technology environment
Should the above criteria not be fulfilled, the following options are acceptable
o Five years of work experience in vendor management/relations, project/asset management, and procurement in a technology environment
o Graduation from an accredited college or university with an Associate’s degree in Business Administration, Computer Science, or a directly related field, plus at least three (3) years of work experience in vendor management/relations, project/asset management, or procurement in a technology environment
Licensure, Certification, or Other Qualification
- Consumer Industrial Products & Services [CIPS}, Six Sigma, COBIT, and Skills Framework for the Information Age {SFIA} are preferred
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER WORK REQUIREMENTS
Preferred Knowledge / Skills
- IT products and services (software and hardware) and current trends (cloud, digital, and agile)
- Vendor and relationship management principles and protocols
- Knowledge of IT products and services, including hardware, software, and technology consulting services
- Experience working with vendor performance metrics, contract compliance, and audit processes
- Strong organizational skills with attention to detail and ability to manage multiple priorities
- Excellent communication and interpersonal skills to effectively interact with vendors, internal teams, and leadership
- Ability to analyze data and prepare clear, concise reports
- Proficiency in contract management systems, vendor portals, and the Microsoft Office suite
- Familiarity with procurement policies and regulatory compliance preferred
- Ability to work collaboratively in a team environment and escalate issues appropriately
- Demonstrated ability to learn and adapt in a fast-paced, technology-driven environment
- Advanced level in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.), with the ability to efficiently create, edit, and analyze documents, spreadsheets, and presentations
- Knowledge of applicable City and department policies, procedures, rules, and regulations
Educational & Employment Verification:
Please be advised that if you are selected to be hired, you must provide, upon request, adequate information regarding your education and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diplomas must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.
SELECTION REQUIREMENTS
This position requires applicants to successfully complete an interview. The interviewed candidate(s) who possess the qualifications best suited to fulfill the responsibilities of the position will be selected.
For Information on our employees' benefits, please visit our benefits website at:
https://www.chicago.gov/city/en/depts/fin/benefits-office.html
For Information on our salary and title structure, visit our classifications website at:
https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf
APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state, and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview or employment with the City of Chicago.
COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted the following ordinances: 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates, to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices, click here.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.
City of Chicago
Brandon Johnson, Mayor
