Mobile Health— Partner Manager— Remote
Mobile Health is looking for a Partner Manager to help us continue on our mission to change the healthcare system.
Mobile Health has quickly become one of the largest and fastest growing digital healthcare SaaS platforms in the US. Our goal is to help our customers make a culture of health simple.
Mobile Health provides communications, incentives, tools, and real-time analytics that individuals and employers can use to improve workforce health, and overall wellbeing for employees and their families. We have millions of users and thousands of employers on our platform working to improve their health, fitness and reduce their healthcare costs.
Why join Mobile Health?
● We work with great technology.
● We have an amazing team (experienced, creative people, collaborative environment).
● We have an incredible product (growing healthcare space).
● We make a real difference for our customers (and their employees’ lives).
● We offer industry competitive compensation and benefits.
Key Responsibilities
The Partner Manager serves as the strategic lead for assigned client and partner accounts, ensuring successful relationship management, operational execution, and long-term growth. This role is responsible for overseeing implementations, driving partner engagement strategies, managing cross-functional collaboration, and identifying opportunities to maximize client and partner value through Mobile Health solutions.
- Serve as the primary point of contact for assigned partner accounts, building strong relationships with stakeholders, wellness teams, and business functional leaders.
- Consult with partners on best practices for utilizing Mobile Health products and programs based on product capabilities, industry trends, and opportunities for cost control and engagement growth.
- Oversee the planning, tracking, and delivery of client and partner projects to ensure timely, high-quality implementations and ongoing operational success.
- Collaborate with internal teams, including sales, product, technical, and business analysts, to support partner growth initiatives and align priorities across the Mobile Health roadmap.
- Gather, document, and communicate business and technical requirements to support client configurations and project delivery.
- Conduct final-level UAT testing to ensure solutions meet client and partner requirements and quality standards.
- Champion operational and process improvements that enhance scalability, efficiency, and overall user experience.
- Conduct training and presentations for clients, partners, HR teams, and wellness coordinators to maximize utilization and value of Mobile Health programs.
- Continuously evaluate account performance and identify opportunities for innovation, expansion, retention, and long-term relationship growth.
Skills and Qualifications
- Bachelor’s degree required.
- 3–5 years of account management, project management, or client relationship experience.
- Health and wellness industry experience preferred.
- Experience working with healthcare organizations, health plans, benefits, brokers, or ACOs preferred.
- Strong verbal, written, presentation, and relationship management skills.
- Exceptional organizational skills and attention to detail.
- Ability to manage multiple projects and stakeholder relationships simultaneously.
- Ability to collaborate cross-functionally and influence internal and external teams.
- Experience with mobile engagement and communication strategies preferred.
- Experience with Atlassian Suite (Jira and Confluence) preferred.
Work Environment
- The majority of job responsibilities will be conducted remotely from a home office location.
- Occasional travel to client and partner site locations throughout the United States may be required.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid parental leave
- Paid time off
- Vision insurance
Education:
Experience:
- partner manager: 3 years (Preferred)
Work Location: Remote
