Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
-
Success. Our winning team pursues excellence while learning and evolving
-
Career growth. We develop industry leading talent because Ross grows when our people grow
-
Teamwork. We work together to solve the hard problems and find the right solution
-
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
Responsible for the accurate and timely processing of routine and complex AP Import invoices according to Ross established policy and procedures. Maintain strong relations with Ross business partners by resolving more complicated inquiries quickly and efficiently. Be an effective liaison between Ross partnered banks, vendors and merchants. Generate reporting and ensure department tasks are carried out timely and deadlines are met. Mentor and train new team members on Import Finance processes. Lead Import functions to achieve productivity goals and ensure department standards are achieved.
The base pay range for this role is $27.64 - $40.34. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS:
- Process for LC/OA: Review first cost matches to Import PO system and resolve invoice discrepancies in accordance with Ross policies and procedures.
- Monitor Payments, PO issuances, and amendments in Finance and Bank systems to resolve discrepancies and ensure timely process.
- Process for Wire transfer/ACH: Review first cost matches to Import PO system, resolve invoice discrepancy, create packing list, and build payments in system.
- Research and resolve routine and more difficult internal and external invoice and payment inquiries using solid knowledge of policies and procedures. Communicate and escalate potential issue per established procedures to Supervisor as appropriate.
- Effectively communicate and maintain good relationships with International Finance team, Ross/dd's buyers, assigned banks, agents, vendors, and other related departments. Liaison between the groups to resolve invoice and payment issues.
- Ensure daily transactions are processed accurately in accordance with established guidelines, policies and procedures. Maintain accurate daily record keeping for all daily reporting of LC/OA issuances and any payments made related to imported goods.
- Support Supervisor with reporting and month end close processes to ensure transactions are recorded accurately and timely (meet all deadlines).
- Assist with User Acceptance Testing during system enhancements and upgrades related to Import Systems (Bamboo Rose, MERA, Peoplesoft LC/OA Bank Systems)
- Assist Supervisor with training of new hires and updating documentation on new processes.
COMPETENCIES:
People
- Building Effective Teams (for managers of People and Projects)
- Developing Talent (for managers of people only, N/A for this role/level)
Self
- Ensures Accountability and Execution
Business
- Plans, Aligns and Prioritizes
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Bachelor's Degree in Business, Finance, or Accounting preferred
- 4-6 years of work experience in Trade Finance or Accounting
- Experience in working in a fast-paced high-volume invoice processing environment: previous invoice upload processing knowledge a plus
- Previous customer service experience in responding to complex customer inquiries and demonstrated analytical skills/problem solving
- Experience with a variety of AP applications on a major computerized system
- Perform job duties independently and organize work to meet priorities and deadlines
- Strong written and communication skills to interact with internal and external business partners.
- Solid Microsoft Excel skills (including V-lookup and pivot tables)
- Prior leading, training, and/or mentoring to less senior associates preferred
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-Hybrid
SUPERVISORY RESPONSIBILITIES:
NA
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
