Position Summary
At Expert Heating & Cooling, a Pinnacle MEP company, our Commercial Project Developers do more than estimate projects—they build trusted customer relationships, develop innovative mechanical solutions, and create profitable growth opportunities that strengthen our operating companies.
This role combines technical HVAC expertise with consultative selling, business development, project development, and commercial leadership. You'll partner with customers to understand their business needs, develop value-driven solutions, and guide projects from initial opportunity through award. Success is measured by your ability to grow a profitable book of business, expand customer relationships, generate repeat work, and consistently win commercial projects.
If you're someone who enjoys solving problems, building lasting partnerships, and seeing the direct impact of your work on company growth, this is an opportunity to build a rewarding career with one of the fastest-growing MEP platforms in the Midwest.
Why You'll Love Working Here
At Expert Heating & Cooling, we believe our people are our greatest competitive advantage. As a growing family of premier mechanical, electrical, and plumbing companies, we're committed to investing in talented professionals who share our passion for excellence, innovation, and customer service.
When you join Expert Heating & Cooling, a Pinnacle company, you'll find:
- A collaborative, team-first culture where your ideas and expertise are valued.
- The opportunity to build lasting customer relationships and make a measurable business impact.
- Autonomy to grow your own book of business while being supported by marketing, operations, and leadership.
- Competitive compensation that rewards profitable growth and high performance.
- Opportunities for professional development and career advancement within a rapidly growing organization.
Our Values
- Safety First
- Integrity Always
- Customer Commitment
- Ownership & Accountability
- Continuous Improvement
- Teamwork
What You'll Do
Business Development & Revenue Growth
- Build, manage, and grow a profitable book of commercial business.
- Develop new customer relationships while expanding existing accounts.
- Generate new opportunities through networking, referrals, industry involvement, and relationship development.
- Convert company-provided leads into awarded commercial projects.
- Identify opportunities to expand project scope and increase customer lifetime value.
- Achieve annual revenue and gross margin growth objectives.
Project Development
- Meet with customers to understand operational needs and business objectives.
- Develop technically sound, value-driven HVAC and mechanical solutions.
- Prepare scopes of work, budgets, estimates, and project proposals.
- Differentiate the company through technical expertise, responsiveness, and customer service.
- Present solutions that maximize customer value while protecting company profitability.
Sales Leadership
- Qualify opportunities and prioritize high-value pursuits.
- Develop winning strategies for competitive opportunities.
- Lead customer presentations and proposal discussions.
- Coordinate internal resources throughout the sales process.
- Maintain disciplined follow-up and pipeline management from initial contact through project award.
Relationship Management
- Become a trusted advisor to customers and industry partners.
- Build long-term partnerships that generate repeat business.
- Deliver exceptional customer experiences that create referrals and new opportunities.
- Strengthen the company’s reputation within the commercial construction and HVAC community.
What Success Looks Like
Successful Commercial Project Developers consistently:
- Grow a profitable book of business through repeat customers and new client acquisition.
- Consistently exceed annual revenue and gross margin goals.
- Develop trusted relationships that result in long-term partnerships.
- Win projects by delivering value—not simply offering the lowest price.
- Effectively qualify opportunities and focus resources on the highest-probability projects.
- Maintain a healthy sales pipeline and accurately forecast future work.
- Collaborate effectively with operations to ensure smooth project execution and outstanding customer satisfaction.
- Represent Expert Heating & Cooling with professionalism, integrity, and technical credibility.
What We're Looking For
Required Qualifications
- Minimum of 5 years of commercial HVAC industry experience.
- Strong knowledge of commercial HVAC systems, equipment, retrofit projects, controls, and mechanical construction.
- Demonstrated experience developing customer relationships and growing business.
- Ability to understand customer needs and recommend practical, value-added solutions.
- Strong estimating, budgeting, and project development skills.
- Excellent communication, presentation, and relationship-building abilities.
- Proficiency with Microsoft Office and CRM or estimating software.
- Valid driver's license and acceptable driving record.
Preferred Qualifications
- Experience in commercial mechanical contracting or MEP services.
- Existing relationships within the commercial construction, facilities, or building owner community.
- Experience selling design-build, retrofit, service, or capital improvement projects.
- Background in estimating, project management, or operations.
- Experience with CRM platforms and project management software.
Core Competencies
- Business Development
- Consultative Selling
- Commercial HVAC Expertise
- Customer Relationship Management
- Opportunity Qualification
- Strategic Thinking
- Communication & Presentation
- Negotiation
- Technical Problem Solving
- Financial & Business Acumen
- Project Development
- Accountability
- Collaboration
- Initiative
- Continuous Improvement
Why This Role Matters
Commercial Project Developers play a vital role in our long-term success by creating profitable growth opportunities, strengthening customer relationships, and expanding our presence within the markets we serve.
Through technical expertise, consultative problem-solving, and disciplined business development, this role helps customers solve complex facility challenges while driving sustainable revenue, improving profitability, and supporting the continued growth of our operating companies.
Simply put, your ability to build trust, develop solutions, and win projects directly impacts Pinnacle's future success.
Travel Requirements
- Frequent local travel to customer sites, project locations, networking events, and operating company offices.
- Occasional overnight travel may be required for training, customer meetings, or company events.
Physical Requirements
- Ability to travel regularly to customer and project sites.
- Ability to walk active construction sites and mechanical rooms.
- Ability to climb ladders, navigate rooftops, and access confined spaces when necessary.
- Ability to lift up to 25 pounds occasionally.
- Ability to sit, stand, walk, and operate standard office technology for extended periods.
- Ability to work in varying indoor and outdoor environments.
Equal Employment Opportunity
Expert Heating & Cooling, a Pinnacle MEP company, is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
We believe that diverse perspectives strengthen our organization and encourage candidates from all backgrounds to apply.
