Access Management Coordinator / System User Credentialing Specialist
Onsite - Louisville, KY Office
Are you ready to launch your career with a dynamic and growing healthcare company?
If you’re ready for the challenge, YOU could be the right fit for this position! Prestige Healthcare is seeking a top-notch Access Management Coordinator/System User Credentialing Specialist who has a strong work ethic, exceptional organization skills, attention to detail, and the desire to acquire and apply new skills within our fast-paced environment.
Core Job Responsibilities:
- Create, assign, and maintain usernames, passwords, and system roles for multiple AR systems (e.g., billing portals, clearinghouses, payer portals, EMRs, financial systems).
- Ensure role‑based access aligns with job duties and organizational policies.
- Maintain accurate logs of all access requests, approvals, and changes.
- Follow internal security protocols and CMS/Medicare compliance standards for system access.
- Monitor for unauthorized access, credential misuse, or security risks.
- Ensure password policies (expiration, complexity) are enforced.
- Set up new users quickly and accurately across all required AR systems.
- Disable or modify access when employees change roles or leave the organization.
- Coordinate with HR, IT, and department managers to validate access needs.
- Assist users with login issues, password resets, and access errors.
- Serve as the liaison between staff and system vendors for access-related issues.
- Provide guidance on system navigation related to login/authentication.
Education & Experience:
- Highschool Diploma or higher
- Experience in:
- Healthcare AR, billing, or revenue cycle
- IT access management or credentialing
- Healthcare compliance or payer portal administration
- Familiarity with AR systems such as:
- Clearinghouses (Waystar, Availity, Change Healthcare)
- Payer portals (Medicare, Medicaid, UHC, BCBS)
- Billing/claims management systems
- Strong understanding of:
- Password policies, and security protocols
- Role‑based access control (RBAC)
- HIPAA and CMS security requirements
- High attention to detail and accuracy.
- Strong organizational and documentation skills.
- Ability to manage multiple requests simultaneously.
- Excellent communication with both technical and non‑technical staff.
- Discretion and professionalism when handling sensitive information.
- Familiarity with CMS/Medicare provider enrollment or PECOS access.
- Knowledge of HIPAA, and internal audit requirements.
Required Qualifications:
- Strong organizational skills are required and detail oriented
- Works well within defined deadlines
- Proficiency with Excel, word processing, and Payor databases
- Clear verbal and written communication
- Solid grammar, spelling, and punctuation skills
- Basic business math competency
- Analytical and critical thinking ability
- Discretion in handling confidential information
- Microsoft Office
- Completion of an eQIP background investigation
- Successful credit check
- This is a full-time (40-hour/week) position, Monday-Friday
- Review and validate provider enrollment applications (initial, reenrollment, reactivation, or updates)
- Verify provider data via internal databases and external agencies; set up/test EFT accounts
- Enter and update provider information in enrollment databases and directories
- Assist with special projects, process improvements, provider education
- Growth and Development
- System testing and process improvement initiatives-opportunities to grow your skills in operational analysis and project participation
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
