This individual should be organized, sales driven, have good communication skills, lead by example and devoted to always guaranteeing the D&D promise of 100% customer satisfaction.
Job Requirements and Responsibilities:
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Meet personal and store sales goals
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Assist in the analysis and communication of business results
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Ensure an elevated level of sales and service is practiced by all staff members; lead by example
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Ensure all store and sales policies are followed by all staff
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Demonstrate and in-depth knowledge of the merchandise, and develop product knowledge among selling staff
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Demonstrate sales leadership for staff by playing an active role on the selling floor, team selling and coaching in the moment
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Ensure all staff provide the highest level of customer service
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Build and maintain repeat customers by forming strong relationships
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Resolve all client problems and complaints quickly and effectively
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Support and assist in staff training in all areas
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Understand and execute all store operations including bank deposits, opening and closing, transferring products, shipping products, etc.
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Maintain all store displays, visuals, merchandising and inventory
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Ensure the selling floor is neat, clean and organized
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Keep stockroom and inventory maintained and organized
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Complete bi-annual inventory counts
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Assist in the recruitment, training and development of staff
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Continually evaluate the performance of each associate and provide constant feedback to ensure results
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Complete all required training programs
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Ability to understand and adhere to all company policies and standards
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Ensure 24-hour turnaround for all work orders
The ideal candidate:
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Team-oriented
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Dependable
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Driven to meet sales goals
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Proven retail and management experience
