Restaurant General Managers play a key supervisory role in the food service industry, providing leadership and decision-making for the restaurant. Some job duties include:
- Recruiting, hiring and training all restaurant staff, including servers and hosts
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Scheduling employees to ensure shifts have proper coverage
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Streamlining the restaurant processes to improve the guest experience
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Monitoring restaurant finances, including sales and expenses
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Enforcing food handling regulations and other guidelines to increase guest safety
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Promoting the restaurant and finding ways to bring in more customers
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Handling customer complaints
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Completing necessary paperwork, such as sales, inventory and staff attendance reports