Overview:
Help create a clean, welcoming, and memorable environment for every guest at The Wilds. As a Seasonal Housekeeper, you’ll play a key role in maintaining cabins, guest facilities, restrooms, and common spaces while supporting our mission of conservation, guest care, and exceptional hospitality.
Responsibilities:
Guest Area Cleaning & Presentation
-
Clean and prepare guest cabins, restrooms, and facilities following established Wilds cleanliness standards.
-
Ensure all guest areas are stocked with appropriate supplies (linens, toiletries, paper products).
-
Maintain cleanliness of lodging common areas, gift shop restrooms, and public spaces as assigned.
-
Ensure rooms and common areas meet appearance, sanitation, and safety expectations before guest use.
Laundry & Supplies
-
Wash, dry, fold, and organize linens and laundry as assigned.
-
Maintain and transport housekeeping carts, ensuring adequate supply levels throughout shifts.
-
Assist with inventory rotation and proper storage of supplies and equipment.
Operational Safety & Standards
-
Follow all cleaning procedures and chemical safety guidelines according to training and manufacturer instructions.
-
Report maintenance issues, damage, or safety hazards promptly to the appropriate supervisor.
-
Maintain secure and responsible key handling at all times.
Teamwork & Mission Support
-
Work collaboratively with Facilities, Guest Services, and Visitor Operations teams to support daily needs.
-
Communicate effectively via two‑way radio as required.
-
Strive to further the mission of The Wilds and support the Columbus Zoo Family of Parks.
Qualifications:
Minimum Requirements
-
Must be 16 years or older.
-
Possession of a valid state-issued identification.
-
Ability to work outdoors and indoors in varying weather conditions.
Customer Service & Professionalism
-
Positive, professional attitude and teamwork mentality.
-
Good communication skills, both verbal and written.
-
Ability to interact professionally with guests while working in lodging environments.
Work Style & Core Skills
-
Strong attention to detail and organizational skills.
-
Ability to adapt in a fast‑paced work environment.
-
Ability to prioritize multiple cleaning assignments efficiently.
-
Ability to follow safety procedures and cleaning protocols
Physical & Environmental Requirements
- Ability to lift, push, or pull up to 25–35 lbs.
-
Ability to stand, walk, bend, and perform repetitive motions for extended periods.
-
Comfortable using basic cleaning tools (vacuum, mop, broom, etc.).
Compliance & Employment Requirements
-
Successfully complete a pre-employment drug screening and background check.
-
Subject to the Drug-Free Workplace Policy, BMV Check, and Criminal Background Check
-
This position is not eligible for overtime pay.
