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Terrain Café is a chef-driven, garden-to-table restaurant that celebrates seasonal ingredients and the art of gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality.
Terrain Café is seeking a dedicated and passionate Server to join our front-of-house team. From greeting guests to recommending food and beverage pairings, this role is central to creating meaningful and memorable dining experiences. We’re looking for someone who brings a blend of experience, warmth, and curiosity—a service professional who is committed to quality and care, passionate about food, eager to learn, and thrives in a collaborative, guest-centered environment.
Role Responsibilities:
Guest Experience
- Provide personalized, elevated service in a welcoming, nature-inspired setting.
- Guide guests through seasonal menus and beverage offerings.
- Follow steps of service with consistency
- Anticipate guest needs and deliver prompt, thoughtful attention throughout service.
- Create a calm, intentional atmosphere that encourages return visits.
Service Execution
- Greet and engage guests with enthusiasm, poise, and genuine hospitality.
- Thrive in the details – actively listening, to accurately account for allergies, preferences and needs
- Take and accurately input orders using the Toast POS system.
- Deliver food and beverages in a timely and polished manner.
- Offer refined tableside wine service and engaging beverage presentations.
- Maintain cleanliness and organization across all service areas.
- Process payments accurately and follow café standards.
Menu & Product Knowledge
- Conduct menu tours that demonstrate in-depth knowledge of dish preparation, ingredient sourcing, and local purveyors.
- Confidently explain specials and seasonal updates.
- Recommend well-matched food and drink pairings.
- Educate guests on our beverage menu, including wines, craft beers, non-alcoholic drinks, and specialty coffees.
- Complete seasonal menu testing, as directed
Team Collaboration
- Support teammates and jump in where needed during service.
- Work collaboratively with peers, respecting that we all play a part in the guest experience.
- Adapt to evolving guest needs and pacing in a dynamic dining environment.
- Participate in daily team meetings and seasonal tastings to stay aligned.
Role Qualifications:
- Previous experience in an elevated, high-volume environment preferred.
- Friendly, guest-focused communicator with a poised, professional presence.
- Ability to multitask while staying calm and organized under pressure.
- Passionate about hospitality, food, and sustainability.
- Familiarity with POS systems (Toast).
- Flexible availability preferred- may include mornings, evenings, weekends, and select holidays.
- Physically able to:
- Lift up to 50 lbs
- Stand, bend, reach, and move for extended periods
The Perks:
Why Work with Us?
- Become part of the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement
- Join a distinctive garden-to-table restaurant rooted in craftsmanship offering thoughtful seasonal menus
- Warm, welcoming spaces supported by a collaborative, hospitality-focused team culture
- Employee perks, discounts & benefits across URBN brands
Benefits
Eligible full-time employees enjoy access to URBN’s competitive benefits package, including:
- Medical, dental, and vision insurance
- Paid Time Off (PTO)
- 401(k) with retirement savings plans
- ➡ Learn more: urbn.com/work-with-us/benefits
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
