Job Summary:
To assist patients and providers by providing a broad range of clinical and administrative functions to the clinic. For this position, we are focusing on our Convenient Care.
Essential Functions:
- Ready the exam room with the appropriate equipment before patient visits. Set up all procedures and assist the provider during the patient visit as needed.
- Room patients, prepare them for the provider, and discharge them as per written protocol.
- Per provider order and/or standing orders, perform POC (Point of Care) tests.
- Perform venipuncture for blood collection.
- Administer and chart subcutaneous (SC), intramuscular (IM), or intradermal (ID) injections and/or vaccinations, and medications per provider order or standing orders.
- Maintain required education for and working knowledge of VFC (Vaccines for Children) or other vaccination programs clinic participates in.
- Set up patient oxygen and administer O2 to patient via appropriate delivery and perform 3-point testing for oxygen recertification.
- Keep assigned rooms cleaned after each patient and stocked appropriately and assist with maintenance of inventory as assigned.
- Manage prescription refill requests.
- Follow up on prescriptions, lab orders, and testing
- Pre-visit plan for upcoming scheduled days.
- Makes appointments for patients as needed.
- Maintain quality of care.
- Participation in clinic quality improvement plans
- Assists in orienting new medical assistant team members to clinic protocols and workflows.
- Perform other duties as assigned.
Competencies:
- Good Proficiency and navigation PC application included but not limited to MicroSoft suite of products and EMR systems
- Ability to multitask while actively listening
- Excellent keyboarding skills
- Proper phone etiquette and articulate speech
- Effective communication skills and the ability to build rapport with the patients, outside professionals and staff
- Ability to work in a PCHM team model of care
Required Education/Experience:
- High school diploma or equivalent
- 1+ years working in a clinical setting
- Medical Terminology
Preferred Education/ Experience:
- Completion of a Certified Medical Assistant Program
- Bilingual Spanish/English
Additional Eligibility: This position resides in a medical facility therefore, employee must obtain or show proof of the following vaccines prior to first day.
- TDAP (up to date booster)
- MMR series
- Varicella
- HEP B series
- Flu
- TB Screening
