Under the direction of Social Welfare Director of Student Services (SSA 4), serve as lead advisor for the MSW degree and supervise two junior advisors in providing student academic, administrative, alumni, curricular, event, financial, recruitment, and student advising support to the Luskin School Departments of Urban Planning and Social Welfare. Serve as advisor Master's level, for approximately 350 students. Analyze and communicate degree requirements across complex combinations of concurrent degrees, stipend programs, training grants, credentialing programs, international exchange programs and also serve as a general resource in referral support for students and faculty. Ensure access to class requirements in both the scheduling process and in real time during enrollment periods and during independent degree audits. Serve as the main advisor for the Urban Planning Double Degree program with the Urban School of Sciences Po (Paris). Serve as shared primary point of contact with campus offices for all student affairs administrative processes (e.g., ATC, fellowships, petitions/degree processing, exceptions, Capstone, and others as needed). Support department projects as well as department purchases, reimbursements, payments, and others as needed. Support Managers, Department Chairs, and faculty with projects, events, meetings, operations/facilities, curriculum/course support, fiscal issues, personnel, and others as needed. Work with the Luskin School Dean's, Business, and Human Resources Offices and University Student Affairs offices particularly with respect University deadlines. Accurately manage and maintain student; alumni; curricular; and other department files, databases, websites, and related media (print and online) among others. Schedule and support curriculum/classes and department events and meetings (e.g., orientation, commencement, conferences/talks, student group, alumni, etc.).
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
- Strong knowledge of graduate degree requirements, academic policies, petitions, exceptions, and degree progress standards sufficient to advise students across multiple degree programs and complex academic pathways. (Required)
- Interpersonal skills to communicate, establish and maintain cooperative working relationships with faculty, field instructors, staff, administrators, students and others at all levels. (Required)
- Experience using student information systems and degree audit tools to evaluate academic progress, monitor degree completion requirements, process petitions, and maintain student records. (Required)
- Demonstrated ability to interpret and apply University, Graduate Division, Financial Aid, and departmental policies and procedures to complex student situations and provide guidance consistent with established requirements. (Required)
- Demonstrated event management skills, ability to undertake all aspects of events fromconceptualizing to designing, planning, organizing, coordinating, includes logistics, travel, etc. from the inception of the event to completion and follow through. (Required)
- Ability to maintain confidentiality and to use discretion in responding to inquiries and in dealing with sensitive information with tact and diplomacy. (Required)
- Knowledge of fellowship, stipend, and student funding processes, including application review, award administration, tracking, reporting, and compliance requirements. Work closely with DGE and Financial Aid. (Required)
- Knowledge in collecting, analyzing, maintaining, and reporting student, enrollment, curricular, and alumni data using spreadsheets, databases, and reporting systems. (Required)
- Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the importance of job responsibilities and to perform under deadlines. Work with frequent interruptions or to shift from one task to another with a wide variety duties. (Required)
- Ability to work after hours as needed and occasional weekends. (Required)
- Demonstrated ability to interpret University policies and procedures to effectively serve as a resource to faculty, managers and students. (Required)
- Demonstrated ability to supervise and mentor staff. (Required)
Special Conditions for Employment
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
- Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
Schedule
8:00 a.m. to 5:00 p.m.
Union/Policy Covered
99-Policy Covered
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Student%20Services%20Advisor%203%20(TBD_941484) Apply
Campus Requisition #:
10944
UC Payroll Title:
STDT SVC ADVISOR 3
Department:
SOCIAL WELFARE
Appointment Type:
2 - Staff: Career
Anticipated Hiring Pay Scale:
$60,900.00/Yr.-$117,700.00/Yr.
USD $60,900.00/Yr. - USD $117,700.00/Yr.
Onsite | Remote | Hybrid Type:
Fully Onsite
Department Location:
337 Charles E Young Dr E Social Welfare
Full or Part Time:
Full Time
