Please complete the application in its entirety. Include all previous employment so that it may be taken into consideration. Please include a resume attachment with submittal of your application. Resume should document months and years with your dates of employment. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received before the closing date and time listed.
When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.
RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits
(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)
The Manager, Transit Equity is responsible for Title VI compliance and oversight, including Title VI Program development and monitoring, conducting equity analyses and service performance monitoring assessments, transit equity nondiscrimination policy development and implementation, creation and delivery of trainings, supervision of all external customer complaints raised pursuant to Title VI of the Civil Rights Act of 1964 and Colorado Revised Statutes 24-34-601 and overseeing the implementation of Public Participation Plan and Language Access Plan.
DUTIES & RESPONSIBILITIES:
Transit Equity Operations
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Oversees the development of the Title VI Program as required by Federal Transit Administration (FTA).
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Establishes a process for Title VI Program compliance monitoring and implementation.
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Monitors and reviews Title VI Programs of transit-related contractors and subrecipients to ensure compliance with federal regulatory requirements.
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Oversees and investigates allegations of discrimination in accordance with RTD’s Transit Equity Nondiscrimination Policy and Transit Equity Complaint Management Procedure and recommends corrective action based on findings.
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Develops and implements policies and procedures and conducts appropriate training to further the goals of the agency’s Title VI Program.
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Develops, leads, and executes inclusive decision-making frameworks and engagement plans to ensure Black, Indigenous and People of Color, and low-income populations are included in major policy decisions, service changes, fare changes, long-range planning initiatives, and other public decision-making efforts.
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Provides guidance, advice, and recommendations to the Director of Civil Rights regarding means and methods of fostering equity.
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Acts as the liaison with federal, state, and local transportation regulatory agencies related to Title VI of the Civil rights Act of 1964 and Colorado Revised Statutes §24-34-601.
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Facilitates coordination and collaboration with agency business units including Service Development, Community Engagement, Market Research, Bus and Rail Operations, Planning, Legal Services and other business units as needed.
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Stays abreast of transit equity initiatives, policies, and best practices and maintains knowledge of U.S. Department of Transportation (DOT) and FTA's Title VI requirements.
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Conducts extensive policy analysis and research on civil rights, diversity, equity, inclusion, and belonging issues.
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Oversees the completion of service performance monitoring assessments and equity analyses for major service, fare changes, and facility sitings.
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Plans and executes data collection, analysis and interpretation of studies, surveys, and other sources, applying statistical, geospatial, and other analysis to inform policy and practice.
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Ensures a professional work environment by demonstrating the agency values of passion, trustworthiness, respect, collaboration, diversity and ownership; as well as a strong commitment to equity, diversity, inclusion and belonging.
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Communicates regularly with the Director of Civil Rights and other staff to ensure effective information flow and adherence to goals, policies, budgets, and timelines.
People Power Management
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Maintains appropriate staffing levels and reviews progress to ensure the quality and quantity of work meet standards and deadlines for deliverables to meet program goals and objectives.
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Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures.
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Conducts performance reviews and holds employees accountable for optimal performance of their responsibilities.
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Fosters a safety-first culture, prioritizing prevention, accountability, and continuous improvement.
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Takes action to advance the goals of Equal Employment Opportunity, Small/ Disadvantaged Business Enterprise, Title VI and ADA Plans, thereby ensuring RTD's hiring programs, work environment, contracting and procurement practices, and transit services/programs are fair, equal, and non-discriminatory.
Other:
All job-related duties as assigned.
QUALIFICATIONS:
Required Qualification:
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Bachelor’s degree in Public Administration, Urban Planning, Human Resources, Psychology, Organizational Development, Sociology, or related field.
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A minimum of five (5) years of professional-level experience leading, managing, and/or overseeing Title VI or other civil rights programs.
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A minimum of three (3) years of program management, lead, or people supervisory experience.
Preferred Qualifications:
- Juris Doctor (JD) or Masters in related field.
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Experience working in a public sector, transit agency, or highly regulated environment.
Knowledge, Skills and Abilities:
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Demonstrated knowledge of data analysis and research methods, including survey administration and analysis, and application of US Census Bureau data to understand demographic patterns and trends.
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Proficiency in Microsoft Office Suite with intermediate skill level in Excel.
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Ability to utilize database applications and other software applications, including ArcGIS.
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Ability to communicate effectively, both orally and in writing. Highly developed writing skills, including the ability to write reports, conference papers and issue briefs.
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Strong interpersonal, customer service skills, public speaking and presentation skills.
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Ability to manage time and workload effectively which includes planning, organizing, and prioritizing.
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Ability to use sound judgment and maintain confidentiality.
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Ability to establish and maintain effective working relationships with employees, management and the general public, including those from culturally diverse and/or historically underrepresented backgrounds (low-income communities, communities of color and limited English proficiency customers).
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Ability to manage, coordinate, and implement projects and initiatives related to position focus area and other assigned tasks.
Or:
An equivalent combination of education, experience, knowledge, skills, abilities.
Knowledge, Skill & Ability:
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Demonstrated knowledge of Title VI, civil rights, and equity principles and their application into programs, policies, and service delivery.
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Demonstrated knowledge of data analysis and research methods, including survey administration and analysis, and application of U.S. Census Bureau data to understand demographic patterns and trends.
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Proficiency in Microsoft Office Suite with intermediate skill level in Excel.
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Ability to utilize database applications and other software applications, including ArcGIS.
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Strong written and verbal communication skills, including the ability to communicate specialized information effectively to diverse audiences.
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Highly developed written and presentation skills, including the ability to prepare reports, issue briefs and technical documents, and public-facing presentations.
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Strong time and workload management skills, including planning, organizing, and prioritizing assignments with attention to detail.
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Ability to use sound judgment and maintain confidentiality.
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Ability to establish and maintain effective working relationships with employees, management and the community, including those from culturally diverse and/or historically underrepresented backgrounds (low-income communities, communities of color and limited English proficiency customers).
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Ability to manage, coordinate, and implement projects and initiatives related to position focus area and other assigned tasks.
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Ability to lead and develop staff, including setting clear expectations, providing effective coaching and feedback, and fostering a high-performance, inclusive team culture.
WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.
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This role primarily involves working in an office environment with minimal exposure to excessive noise or adverse environmental conditions.
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Duties typically involve using a computer and handling documents. Frequent communication is required, including speaking and actively listening.
WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations
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This role primarily involves working in an office environment with minimal exposure to excessive noise or adverse environmental conditions.
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Duties typically involve using a computer and handling documents. Frequent communication is required, including speaking and actively listening.
CAREER MAP:
Based on job performance, experience, education and position availability the next step on the career map for this position may be:
Director, Civil Rights
Pay Range:
$109,309.00 - $154,398.25 Annual
EEO POLICY AND ADA ACCOMMODATIONS
RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at [email protected], or the Talent Acquisition team [email protected].
RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting. Starting salary is based on the candidate’s relevant and verified education, training and work experience. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.
