The Volunteer Greeter creates a warm, welcoming first impression for clients and families upon arrival. This role supports front-end operations by facilitating communication with clinicians and helping maintain an organized, inviting waiting area.
Volunteers will receive a list of available time slots and may sign up based on their availability. Scheduling will prioritize less busy hours to ensure a manageable and supportive environment.
-
Greet clients and families promptly and warmly as they arrive.
-
Notify the appropriate clinician of each client’s arrival.
-
Maintain a clean, organized, and welcoming waiting area by straightening chairs, toys, and reading materials.
-
Assist with light cleaning tasks, such as wiping down toys and shared items.
-
Provide basic administrative support, including:
-
Assembling workbooks
-
Preparing welcome packets
-
Making reminder calls for upcoming appointments
-
Utilize CareLogic for limited, supervised tasks (e.g., checking in clients or viewing appointment status), as appropriate to the role.
This is a strictly voluntary, unpaid position. Volunteers will not perform duties that replace paid staff responsibilities or require specialized training. Access to systems such as CareLogic will be limited, role-appropriate, and supervised to maintain compliance with confidentiality standards, labor laws, and organizational policies.
-
Friendly, approachable, and comfortable interacting with children and families
-
Reliable, punctual, and dependable
-
Strong attention to detail
-
Ability to maintain confidentiality and professionalism at all times
-
Willingness to follow all organizational policies related to client privacy and system access
