Office Manager
Full-Time | In Person | San Antonio, TX
Be the person who keeps our company running.
Reliant Plumbing is one of Central Texas' fastest-growing residential plumbing companies. Since 2014, we've built our reputation on exceptional customer service, quality workmanship, and taking care of our employees.
We're looking for an experienced Office Manager who enjoys creating organization out of chaos, takes ownership of their work, and wants to build a long-term career with a growing company—not just another office job.
This is a leadership role for someone who thrives in a fast-paced environment, enjoys supporting people, and isn't afraid to jump in wherever needed. Every day is different, and you'll play a key role in helping our office, field teams, and leadership stay connected and operating efficiently.
What You'll DoOffice Leadership
- Oversee the daily operations of our office and ensure everything runs efficiently.
- Support and assist office staff while helping create a positive, accountable team culture.
- Develop and improve office procedures to increase efficiency.
- Keep leadership informed of priorities, challenges, and opportunities for improvement.
Hiring & Employee Experience
- Coordinate recruiting efforts by reviewing applicants, communicating with candidates, and scheduling interviews.
- Manage the complete onboarding process for new hires, including offer letters, background checks, paperwork, uniforms, and system setup.
- Coordinate employee offboarding while ensuring company property and system access are properly managed.
- Help create a welcoming, professional experience for every new employee.
Operations Support
- Work closely with Customer Service Representatives and Dispatch to help keep daily operations moving smoothly.
- Assist with scheduling, operational questions, and problem-solving throughout the day.
- Step in to answer customer calls during peak periods when additional support is needed.
Administrative & Financial Support
- Review technician paperwork, payments, reimbursements, and documentation for accuracy.
- Process approved customer refunds and maintain organized records.
- Monitor office expenses and assist leadership with reporting and administrative projects.
- Maintain accurate employee and company records.
What We're Looking For
We're looking for someone who naturally takes ownership instead of waiting to be told what to do.
Our ideal candidate is:
- Highly organized and detail-oriented.
- Able to prioritize multiple tasks without becoming overwhelmed.
- Professional and trustworthy with confidential information.
- Comfortable communicating with employees, customers, and leadership.
- Positive, dependable, and solutions-focused.
- Able to adapt quickly in a fast-paced environment where priorities can change throughout the day.
- Someone looking for a long-term career where they can grow with the company.
Qualifications
- Minimum one year of office management or administrative leadership experience.
- Strong organizational and time management skills.
- Excellent verbal and written communication.
- Experience using Microsoft Office, Google Workspace, and office software.
- Experience in home services, plumbing, HVAC, construction, or other service industries is strongly preferred.
Why Join Reliant Plumbing?
We believe great employees deserve a great workplace. You'll join a company that values hard work, supports professional growth, and recognizes people who take ownership and make a difference.
Benefits
- Competitive pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- 401(k)
- Paid Time Off
- Opportunities for advancement within a growing company
If you're looking for a place where your work matters, your ideas are valued, and you can build a long-term career, we'd love to meet you.
Apply today and become an important part of the Reliant Plumbing team.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Office management: 1 year (Required)
Work Location: In person
