Job Overview
We are seeking a dynamic and organized Dental Front Desk Associate to join our vibrant dental team at Saratoga Periodontics! In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative duties. Your energetic approach will ensure smooth clinic operations, accurate appointment scheduling, and effective communication between patients and the clinical team. If you thrive in a fast-paced environment and are passionate about delivering top-tier patient care, this opportunity is perfect for you!
Responsibilities
- Greet patients warmly and professionally, creating a welcoming environment from the moment they walk through the door
- Schedule appointments efficiently using dental practice management software Dentrix
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications
- Check out patients, collect payments, manage billing procedures with knowledge of dental coding and claims submission
- Answer multi-line phone systems with excellent phone etiquette and assist patients with inquiries regarding appointments, billing, treatment plans, etc.
Qualifications
- Previous experience working in a dental required
- Strong computer skills with proficiency in Microsoft Office Suite and dental practice management software such Dentrix is preferred
- Knowledge of dental insurance processes including verification, insurance payment posting, claim filing, etc.
- Excellent customer service skills with the ability to communicate effectively
- Demonstrated ability to handle sensitive information with discretion following HIPAA guidelines
- Strong organizational skills with attention to detail in data entry, and appointment scheduling
- Ability to work efficiently in a fast-paced environment while maintaining professionalism and positive attitude
Join us to be part of a dedicated team committed to delivering outstanding dental care! This role offers an engaging work environment where your administrative expertise will directly contribute to patient satisfaction and clinic success.
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dental office: 1 year (Required)
- dental insurance: 1 year (Required)
Work Location: In person
