Hours: Minimum 32-hour workweek required; days and hours vary
Reports to: Restaurant Manager / Director of Operations
Pay Status: Full time; Hourly pay rate
Objective: To run a successful, profitable restaurant operation while upholding Subway, DSI and Board of Health standards in the manager’s absence.
Uphold and enforce Subway standards as well as DSI policies/procedures; maintain operational excellence; follow-up training and further development of staff; supportive of market business plans; understanding of restaurant’s financial performance.
MAJOR AREAS OF RESPONSIBILITY:
- Sales/Guest Service
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Operations
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Personnel
Sales/Guest Service
- Meet or exceed budgeted sales goals through:
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Performing and training exceptional guest service
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Keeping a clean, bright store – manage through cleaning list
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Serving the highest quality product:
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Ensure all products meet food safety specifications
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Ensure all incoming product is to Subway specifications
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Ensure all product preparation is to specifications
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Ensure sandwich and salad preparation is to specifications
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Working with advertising and marketing representatives on LSM
Operations
- Manage the restaurant with the Subway Operations Manual as guideline
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Utilize all charts that are in place
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Control all costs through daily/weekly paperwork and tracking sheets
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Attend mandatory staff meetings to keep all employees informed and involved
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Work varied shifts to have a complete understanding of your restaurant and to improve daily operations
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Ensure all files are complete and up-to-date, and confidentiality is maintained
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Teach preventive maintenance and ensure all equipment is in good working condition
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Perform banking duties in manager’s absence or upon request by Manager or Supervisor:
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Must provide your own motor vehicle transportation
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Must provide proof of current motor vehicle insurance
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Must possess current valid Arizona driver’s license
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Check restaurant mail box in manager’s absence or upon request by Manager or Supervisor
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Ability to use POS cash register system, bread oven, manual tomato and vegetable slicers, knives, mop and mop bucket/wringer combination
Personnel
- Staff restaurant properly to provide excellent guest service
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Understanding of hiring employees that meet DSI guidelines
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Knowledge of DSI new hire orientation policy and time record procedures
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Train all employees to DSI guidelines and expectations; continuous follow-up
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Provide feedback to Restaurant Manager for employee performance evaluations and/or wage reviews
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Participate with Restaurant Manager in the appropriate discipline of employees, being consistent and using DSI guidelines
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Support and enforce all Subway and DSI policies/procedures
PREREQUISITES:
- Food safety training and ServSafe certification (if applicable)
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University of Subway certification
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Management training and certification as required by DSI and Subway Corporate
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Must work shifts opposite Restaurant Manager
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Frequent to continuous standing, bending, walking, carrying – climbing on occasion
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Ability to lift a minimum of 10 pounds regularly and up to 50 pounds occasionally
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Regular and predictable attendance is essential
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Assume the position of Restaurant Manager as required
