Enter customer orders involving dimensions (length, width, thickness) and glass type.
Provide customers with status updates and promise ship dates.
Prepare and enter quotes, including commercial project quotes and custom product calculations.
Educate customers on products and processes, helping them select appropriate options and sizes.
Verify order accuracy before submission to the manufacturing team.
Resolve customer issues, trace order progress, and prioritize customer satisfaction.
Perform additional duties and projects as assigned by management.
