Student Success Advisor (Front Desk, Sales & Customer Service)
CADA Dance Studio | Meridian, ID
CADA Dance Studio is hiring a part-time Student Success Advisor (SSA) to join our award-winning, 5-star rated studio team. This role is perfect for someone who loves people, thrives in a professional environment, and enjoys customer service, sales, and helping families feel welcome.
We are known for our organization, warmth, and high standards — and our front desk plays a huge role in that.
Position Details
Job Type: Part-time, W-2.Pay: Competitive Pay based on experience, expertise, credentials, and performance. Hours: 16–22 hours/week
Schedule:
- Monday–Thursday: 4:15–8:15 PM
- Must be available until 9:45 PM on trial nights
- Wednesday mornings (10:00 AM–1:00 PM) preferred but not required
What You’ll Do
- Greet and assist students and families with warmth and professionalism
- Be the friendly face of CADA at the front desk
- Schedule and support trial classes and studio tours
- Follow our proven 11-Step Enrollment Process to help families register
- Answer questions in person, by phone, text, and email
- Maintain a clean, organized lobby and front office
- Assist teachers and students as needed
- Take photos/videos during classes or events when requested
- Use studio software to register students, update accounts, and send communication
Accountability & KPIs
This role contributes directly to studio success and works toward clear performance goals, including:
- Trial-to-registration conversion
- Positive parent experience and feedback
- Timely task completion and follow-through
- Strong student retention
You’ll be supported by documented systems and leadership, and success is recognized.
What We’re Looking For
- Warm, confident communicator who enjoys working with families
- Organized, dependable, and detail-oriented
- Calm in high-emotion situations
- Coachable and eager to learn
- Comfortable with sales and customer conversations
Requirements:
- Must use iPhone/Mac (Apple ecosystem required)
- Reliable smartphone with Slack and GroupMe
- Ability to learn studio software and follow systems accurately
Experience a Plus:
- Customer service or sales
- Front desk or administrative work
- CRM or studio software
- Social media/content support
Why CADA?
- Supportive, organized work environment
- Clear systems and expectations
- Opportunity for growth and advancement
- A team that values professionalism, kindness, and follow-through
Does this sound like a fit?Apply today — we’d love to meet you.
Job Type: Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 16.0 – 22.0 per week
Benefits:
- Employee discount
- Referral program
Work Location: In person
