**Overview:**
We are seeking a detail-oriented and organized Intake/Scheduling Coordinator to join our healthcare team. The ideal candidate will have experience in home care settings and possess knowledge of home healthcare terminology and scheduling systems.
**Responsibilities:**
- Coordinate patient appointments efficiently, ensuring optimal scheduling and minimal wait times
- Manage incoming calls and inquiries, providing excellent customer service
- Utilize electronic health record systems for staff scheduling
- Maintain accurate patient records and update medical information as needed
- Collaborate with home care staff to ensure smooth scheduling flow and resolve scheduling conflicts
- Assist with administrative tasks as required
**Requirements:**
- Proficiency in home care setting and understanding of policy procedures
- Previous experience as a home care setting is advantageous
- Familiarity with electronic health record systems
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced environment
- Knowledge of home care office procedures and front desk operations
- Excellent communication and interpersonal skills
This position offers the opportunity to work in a dynamic healthcare environment, utilizing your scheduling expertise to enhance patient care. If you meet the requirements and are looking to contribute to a dedicated team, we encourage you to apply for the Scheduling Coordinator role.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Experience:
- Scheduling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Home care: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- Cleveland, OH 44104 (Required)
Work Location: In person
