Summary: We are seeking a Human Resources Operations Specialist to provide dependable operational coverage for Campus Resources (CR) by executing routine Human Resources transactions, managing intake and reporting operational workflows
Job Title: Human Resources Operations Specialist
Location: 395 Hudson St, New York, NY 10014
Target Work Schedule: Monday to Friday 9:00AM to 5:00PM
Target Duration/End Date: September 2027
Description of Roles and Responsibilities:
· Manage shared inboxes and action/ticket queues; triage, route, and resolve standard cases within defined SLAs
· Provide first-level response to routine HR questions (HEO, ECP, and Classified) from campus HR teams
· Job Posting Audit Support: Review active job postings to identify compliance or quality issues; coordinate revisions with campus partners or escalate systemic concerns to leadership. Track trends to inform analysis and targeted campus training needs
· Background Verification Support: Respond to basic inquiries related to background verification processes, in alignment with established protocols
· Content & Site Maintenance: Maintain and update designated SharePoint sites to ensure accuracy, version control, and accessibility of HR operational materials
· Maintain operational SOPs, templates, and quick reference guides; coordinate updates as processes evolve approaching cutover
· Provide additional operational coverage during UAT, cutover, while SMEs focus on project tasks
Mandatory/Minimum Qualification, Skills, Experience Requirements:
Bachelor's degree from an accredited college or university required. 4-6 years in HR higher ed operations, shared services, or higher education administration
Qualification, Skills, Experience Requirements:
· Proficiency with HRIS or enterprise systems; strong Excel/Google Sheets skills
· Proven accuracy and attention to detail; ability to follow established procedures
· Customer service orientation; clear written and verbal communication
· Ability to manage multiple priorities in a fast-paced environment
· Workday experience (reports, business processes, training support)
· Standard schedule with occasional peak period overtime (UAT, cutover)
(Resume must stand alone in demonstrating qualifications and experience)
Other Notes:
1. Resume must stand alone in demonstrating qualifications and experience
2. Please take a moment to review the job details, including qualification requirements, location, duration, and pay rate, before you apply
3. Please complete the screening questions for your application or include a cover letter with more information for us and the hiring team to consider
4. We encourage you to complete the Skills Tests to demonstrate your skills
5. Where required, consider submitting proof of licensure with your application
6. Where applicable, consider including samples or examples of your work that demonstrate your capabilities with your application
7. Where relevant, please include your LinkedIn page, at least 3 professional references, a copy of your diploma or other proof of licensure/professional certifications, and your USC / GC / H4 / H1B. We do not accept C2C applicants without this information
8. Your application must have your full legal name and current contact information
9. There may be cases where the hiring team requires two or more professional references with application
10. We partner with companies to offer and deliver projects and solutions to our clients Some positions may be hired through our partners
(Ref#218629921)
Why work with us:
At Donia, we foster a culture of growth. We recognize that everyone brings unique skills and experiences to their work and that the company is better for such diversity. We encourage you to pursue your interest and grow within the company. We promote from within because we value and reward contributions
About us:
We are a Business Management Consulting, Staff Augmentation and Workforce Solutions firm
Our founder is an engineer and seasoned business management consultant. The values of precision, quality, and reliability are embodied in all our work
We aim to delight our clients through the high quality of our service. So much so, that almost all our contracts are through Word of mouth and referrals. Because for over fifteen years, we have worked with Non-profits, City, State, and Federal Agencies – strategizing and putting together specialized teams that can tackle any project
Donia's team of collaborative solution-finders will meet you where you are and build the system that will get you to your goals. Let us know how we can use our Business Consulting and Staff Augmentation and Workforce Solutions expertise to help you
Donia LLC is an equal opportunity employer
Pay: $28.00 - $35.00 per hour
Application Question(s):
- Did you review and are okay with the job details - including qualification requirements, location (including In-Person as applicable), duration, and pay rate W2 ?
Location:
- New York, NY 10014 (Required)
Ability to Commute:
- New York, NY 10014 (Required)
Work Location: In person
