About Us
Must Be Cow was founded with a bold goal in mind: to bring the joy and flavor of both Korean BBQ and Sushi to every table we serve. Established in 2025 in the city of Citrus Heights, our restaurant is built on one simple truth–great meat, great company, and great care to make for unforgettable meals.
At Must Be Cow, we specialize in premium cuts of beef, pork, and other grilled delights, paired with traditional Korean side dishes, modern flavors, and an energetic dining experience. Whether you’re a first time visitor or a seasoned BBQ pro, we want you to feel at home, to grill with confidence, and leave full and happy.
We chose the name Must Be Cow to reflect our playful spirit and commitment to quality–if it’s going to be on your grill, it must be the best. We believe food should be fun, service should be personal, and no one should leave without a smile.
We’re proud of our team (and teams to be). Every member of our staff is essential in delivering not just a meal, but a memorable experience to our consumers. Must Be Cow is more than just a restaurant–it’s a place where flavor meets community.
Position Summary
The Front of House Manager is responsible for overseeing all front-of-house operations to ensure exceptional guest experiences, efficient service, and a positive team environment. This role leads, coaches, and develops front-of-house staff while managing daily operations, labor,, guest satisfaction, and compliance with company policies.
Key Duties and Responsibilities
- Lead, supervise, and support all Front of House staff members
- Ensure guests receive exceptional service by maintaining high hospitality standards
- Resolve high-level guest concerns promptly and professionally
- Oversee daily restaurant operations to ensure smooth, efficient service during all shifts
- Interview and train new Front of House employees
- Conduct performance evaluations and provide ongoing coaching, feedback, and development opportunities
- Enforce company policies, procedures, and service standards consistently and fairly
- Oversee compliance with all health, safety, sanitation, and food handling regulations
- Ensure restaurant cleanliness, organization, and presentation meet company standards
- Support marketing events, community partnerships, fundraisers, and promotional initiatives as needed
- Foster a positive, respectful, and accountable workplace culture that emphasizes teamwork, professionalism, and continuous improvement
- Perform other duties as assigned to support restaurant operations
Qualifications
- Minimum three years of full-service restaurant management
- Experience with large, high-volume restaurant with busy dinners and weekend shifts with multiple servers and support staff
- Experience with recruitment, training, scheduling, and employee management
- Strong knowledge of restaurant operations, including:
- Labor management
- Guest service and conflict resolution
- Cash handling and POS systems
- Food safety and sanitation standards
- Ability to multitask and make sound decisions in fast-paced environment
- Excellent communication, leadership, and organizational skills
- Ability to analyze sales, labor, and operational metrics to improve efficiency
- High school diploma or GED required; College coursework in Hospitality, Business, or Management is a plus.
Preferred Qualifications
- Experience working in an AYCE, Korean BBQ, Japanese, or high-volume dining restaurant
- Experience managing teams of 20+ employees
- Strong understanding of California labor laws, scheduling, meal/rest breaks, and OT
Ideal Candidate
We’re looking for someone who:
- Leads by example
- Holds themselves and others accountable while treating employees with respect
- Thrives under pressure
- Is consistent with their style of management and service
- Ability to go above and beyond not only for guests but for our staff as well
- Has a growth mindset and urge to help the business grow
Certifications
- California Food Handlers
- California Food Protection Manager Certification
- California Responsible Beverage Service (RBS) Certification
NOTE
TO BE FULLY CONSIDERED, PLEASE COMPLETE THE GOOGLE SURVEY LINKED IN THE FOLLOWING APPLICATION QUESTIONS.
Pay: $82,000.00 - $90,000.00 per year
Benefits:
Application Question(s):
- After submitting your application on Indeed, please also complete our separate job application here: https://forms.gle/gS23xthuzWqaGXHq8
Experience:
- Restaurant management: 3 years (Required)
License/Certification:
- Food Handler Certification (Required)
- ServSafe (Required)
Work Location: In person
