Working Title: Defined Benefit & Defined Contribution Support Specialist
Job Class: Office and Administrative Specialist, Intermediate
Agency: MN State Retirement System
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Job ID: 94537
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Location: St. Paul
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Telework Eligible: No, this position is M-F in-office
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Full/Part Time: Full-Time
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Regular/Temporary: Unlimited
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Who May Apply: Open to all qualified job seekers
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Date Posted: 05/30/2026
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Closing Date: 06/15/2026
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Hiring Agency/Seniority Unit: MN State Retirement System / State Retirement System-AFSCME
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Division/Unit: MN State Retirement System / State Program Administrator
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Work Shift/Work Hours: Not Applicable Shift
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Days of Work: Monday - Friday
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Travel Required: No
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Salary Range: $22.23 - $30.09 / hourly; $46,416 - $62,827 / annually
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Classified Status: Classified
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Bargaining Unit/Union: 206 - Clerical/AFSCME
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Work Area: St Paul
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FLSA Status: Nonexempt
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Designated in Connect 700 Program for Applicants with Disabilities: Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position exists to assist with the processing of applications for retirement and payment of refunds requested by MSRS defined benefit plan members. The duties of the position must be completed within strict deadlines and the incumbent must be able to prioritize multiple tasks. This position will also assist with MNDCP participant distributions, the MSRS Unclassified Plan refund entry process, evaluate and enter participant data, coordinate correspondence to participants, and provide administrative support to the Minnesota State Retirement Systems Retirement Services division.
Position responsibilities include but are not limited to:
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Review and process defined benefit retirement applications.
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Perform and/or assist with the refund or rollover processing from the defined benefit plan.
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Complete new entries and updates for periodic payments.
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Enter and process distribution requests for MSRS defined benefit plans.
Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
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English language skills sufficient to be able to speak, read, write, understand and communicate effectively with co-workers, clients and the general public
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Skills in word processing sufficient to use software such as Microsoft Word and Excel to type and format letters, memos, and spreadsheets
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Ability to use customer service skills to provide prompt, courteous and accurate information to customers on the phone
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Basic math skills, specifically addition, subtraction, multiplication, division and application of percentage
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Typing/keyboarding skills sufficient to be able to accurately enter participant data and information in a timely fashion (55 WPM)
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Experience working with retirement plans
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Experience handling sensitive and confidential material with discretion
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Experience with data entry/database management skills sufficient to accurately enter data, maintain database, and effectively retrieve information from multiple databases
It is the policy of the Minnesota State Retirement System that all employees submit to a background investigation prior to employment. The background check may consist of the following components:
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SEMA4 Records Check (applies to current and past State employees only)
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Criminal History Check
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Employment Reference Check
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Social Security and Address Verification
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Education Verification
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Driver's License Check
MSRS will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.
If you have questions about this position, contact Aneda Sivongsay at [email protected] or 651-284-7878.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Aneda Sivongsay at [email protected].
What do Minnesota's State employees have in common?
- A sense of purpose in their work
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Connection with their coworkers and communities
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Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
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Diabetes care
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Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
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Pension plan that provides income when you retire (after working at least three years)
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Employer paid life insurance to provide support for your family in the event of death
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Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
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Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
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Training, classes, and professional development
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Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
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A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
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Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
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Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.
